Solved

Mail Merge Letters

Posted on 2011-03-08
2
344 Views
Last Modified: 2012-05-11
A user of ours said that only one person can be in a mail merge letter at a time.  Previously, the second (or third) person to open a file would get it as a “read-only” file but they could still open and use the file.  Now, they can open multiple copies but cannot merge the document until the other user exits.  Please help me to see if there is a way around this.  Each of the clerical staff member's and adjusters use the same form letters throughout the day and we do not want anyone waiting to use a file, when someone else has it open.   Any help or information would be appreciated.
 
0
Comment
Question by:donebert
2 Comments
 
LVL 42

Accepted Solution

by:
Jackie Man earned 500 total points
ID: 35078357
Your users use Office XP with Windows 7?

Only Office 2003 or above will work on Windows 7.
0
 
LVL 1

Author Closing Comment

by:donebert
ID: 35085086
Great Thanks
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This very simple solution applies to a narrow cross-section of the "needs to close" variety. In this case, the full message in Event Viewer was in applog, Event ID 1000: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module …
We were having a lot of "Heartbeat Alerts" in our SCOM environment, now "Heartbeat" in a SCOM environment for those of you who might not be familiar with SCOM is a packet of data sent from the agent to the management server on a regular basis, basic…
Viewers will learn the different options available in the Backstage view in Excel 2013.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now