Mail Merge Letters

A user of ours said that only one person can be in a mail merge letter at a time.  Previously, the second (or third) person to open a file would get it as a “read-only” file but they could still open and use the file.  Now, they can open multiple copies but cannot merge the document until the other user exits.  Please help me to see if there is a way around this.  Each of the clerical staff member's and adjusters use the same form letters throughout the day and we do not want anyone waiting to use a file, when someone else has it open.   Any help or information would be appreciated.
 
LVL 1
donebertAsked:
Who is Participating?
 
Jackie ManConnect With a Mentor Commented:
Your users use Office XP with Windows 7?

Only Office 2003 or above will work on Windows 7.
0
 
donebertAuthor Commented:
Great Thanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.