Mail Merge Letters

Posted on 2011-03-08
Medium Priority
Last Modified: 2012-05-11
A user of ours said that only one person can be in a mail merge letter at a time.  Previously, the second (or third) person to open a file would get it as a “read-only” file but they could still open and use the file.  Now, they can open multiple copies but cannot merge the document until the other user exits.  Please help me to see if there is a way around this.  Each of the clerical staff member's and adjusters use the same form letters throughout the day and we do not want anyone waiting to use a file, when someone else has it open.   Any help or information would be appreciated.
Question by:donebert
LVL 53

Accepted Solution

Jackie Man earned 2000 total points
ID: 35078357
Your users use Office XP with Windows 7?

Only Office 2003 or above will work on Windows 7.

Author Closing Comment

ID: 35085086
Great Thanks

Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

The System Center Operations Manager 2012, known as SCOM, is a part of the Microsoft system center product that provides the user with infrastructure monitoring and application performance monitoring. SCOM monitors:   Windows or UNIX/LinuxNetwo…
User Beware!  This is a rather permanent solution to removing your email from an exchange server.  The only way to truly go back is to have your exchange administrator restore your mailbox from backups.  This is usually the option of last resort.  A…
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question