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Rotating tape procedure in Backup Exec 12

Posted on 2011-03-08
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Last Modified: 2012-05-11
Hi team;

I can't find any documentation on "Rotating tapes procedure in Backup Exec".

What steps involved in changing the tapes weekly (after completing the weekly backup!).

I know the tapes must be moved from it's media set  to Retired Media then at certain point it must be deleted. But I don't have the full picture.

I also need to know the steps involved in getting the new set of tapes in.

Can someone assets?

Thanks
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Question by:atigris
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by:andyalder
ID: 35070879
Are these old tapes you want to get rid of? That's what retired media is for, it tells BE that that particular tape is not  to be used again so even if you put it in the drive or library BE won't use it.
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by:atigris
ID: 35070922
No they are not old tapes; again this is "Tapes Rotation" . Is there any doc or KB I can follow?

Thanks
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by:andyalder
ID: 35071487
http://www.symantec.com/business/support/index?page=content&id=HOWTO13286 ought to do, plus the link at the bottom of that page about overwrite and append periods. Also http://www.symantec.com/business/support/index?page=content&id=HOWTO11528

In brief you create a media set, set overwrite for your rotation period - bear in mind overwrite protection counts from when the tape backup finished so you set 6 days rather than 7 if you want to keep your daily tapes for a week before overwriting. You'll probably want a media set for daily and another for weekly with different retention periods.

BE will automatically take a tape from the correct media set if one is available else it will take one from scratch pool, new tapes will automatically appear in the scratch pool when inserted. You don't have to move media from set to set normally, and if you've just got a drive rather than a library it's not worth bothering moving the media from vault to vault, that's just for offsite / firesafe stuff so BE can tell you where the tapes are meant to be.
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by:atigris
ID: 35071541
Still this is not what I'm looking for; I'm looking for step by step instructions on how to do the tapes rotation procedure in Backup Exec 12, How we take the tapes, how we format them and how to insert the new tapes ... etc.

I'm not looking how to set media set or overwrite protection.

Thanks for your help.
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by:andyalder
andyalder earned 500 total points
ID: 35071844
Take the tapes? Are they in a library or a standalone?
No such thing as format.
Insert tapes? again do you have a library or standalone drive.

Question doesn't make much sense, try explaining again.
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atigris earned 0 total points
ID: 35209709
This is what I was looking for (Standardised notes)

Required Steps to replace the backup tapes every week at "Site Name":

On Friday (Day)  of every week, login to Backup exec on "Server Name" Server IP Address

1. Click on"Job Monitor tab" and make sure no jobs are running (they should be all completed) if there is any running wait for it to complete, if it takes several hours then you may consider canceling it.

2. Click on "Media tab" and select Media Set-Weekly Backups, Daily Backups media sets and move all tapes to "Retired Media" media sets.
 
2. Click on "Devices Tab" and then select the Robotic Libraries -> Right click on IBM 2 and select unlock -> this will run unlock job ... you can check the job progress on the "Job Monitor tab"

once it's completed, Go to the Tape library (Physically) and from the LCD Screen Select  control -> Magazine -> Open Magazine and select -> right

3. Take all tapes from the tape library except the cleaning tape, and replace it with the new tapes.  

4. Once completed, repeat step 2 again and open the left magazine and replace the tapes.

Note: you can also unlock the tape library from the web interface of the tape library.

5. Go back to "Devices Tab" and then select the Robotic Libraries -> IBM 2 -> Slots -> Select all tapes and choose scan option this will scan all the media and show the bar code of each.

6. Select all tapes again and chose format option (this will clear all data on the tapes). you can check the job progress from the "Job Monitor tab"

7. Once completed all new tapes should be available on "Scratch media" Set under "Media tab"

8. There is no need to move the tapes from "Scratch media" to the "Weekly Backups" & "Daily Backups" media sets as Backup Exec can do that automatically. Just make sure here is enough tapes to complete the jobs.
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by:atigris
ID: 35209724
If anyone have any comments on the steps mentioned , please feel free to added so we can include it here. thanks
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by:andyalder
ID: 35210086
Wow, I couldn't believe you were really asking for how to open the library door.

>>
6. Select all tapes again and chose format option (this will clear all data on the tapes). you can check the job progress from the "Job Monitor tab"

7. Once completed all new tapes should be available on "Scratch media" Set under "Media tab"

8. There is no need to move the tapes from "Scratch media" to the "Weekly Backups" & "Daily Backups" media sets as Backup Exec can do that automatically. Just make sure here is enough tapes to complete the jobs.
>>

That's a waste of time, BE will overwrite tapes in the target set anyway, so long as they're not overwrite protected still in which case you have the overwrite protection period wrong..
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by:atigris
ID: 35210173
Well I have a policy on the media set to " Infinite - Don't Allow overwite"  &  " Infinite - Allow Append"

Why would this be a waste of time?

Thanks
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by:andyalder
andyalder earned 500 total points
ID: 35210378
Well, if you have infinite overwrite I suppose you're going to have to either format them or drag/drop them into scratch before you overwrite them.

Normally people set the overwrite and append policies under BE to match what they want it to do, seem to me you've got backup automation software but you want to drive it manually.

Last time I set BE up the instructions on what to do with the media were near enough "1. read the emails Backup Exec sends you and do what it says". Admittedly your manual way does cover you for when BE goes wrong, on that point you should login to BE daily and check the job logs etc, not much good only checking on Friday to find out it hasn't done anything since Monday.
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by:atigris
ID: 35210453

The policy is set so no one overwrite the backup for that week long by mistake, and ensure that we have a a solid weekly backup !.

What you saying does not make any sense; we need to replace the tapes every week and send it to secure location for safety. Alerts are setup to notify us if there is an issue with one of the jobs that is running during the week so we go and check.

It seems to me your are not replacing your tapes weekly; good luck if you have an issue.
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by:andyalder
ID: 35210678
>The policy is set so no one overwrite the backup for that week long by mistake

So you set the policy to disallow overwrite for one week, or for a month if you keep 4 weeks tapes retained (actually a day less but that's a technicality).

My motorcar has a service timer that tells me when services are due, your method seems to be similar to disabling the timer and marking a cross on your wall calendar instead.

>What you saying does not make any sense; we need to replace the tapes every week and send it to secure location for safety.

That's what vaulting rules are for - it's tape automation software, it wants to tell you what to do.

>Alerts are setup to notify us...

Good, at least you've got that bit right, but you still have to login and check since a hung job may take ages to complete so not send an alert. Manually ticking off each job completed successfully also works.

>It seems to me your are not replacing your tapes weekly

You're right there, never done a setup where tapes are left in the library all week. I set it up the last installation I did to instruct the user to remove used tapes every day and put them in the local fire-safe. Your library may be external to your server room of course in which case that may not be necessary as when the server room catches fire the tapes are the other end of the building. Off-siteing was a separate manual job.

>good luck if you have an issue

Thanks but I'm no longer a Backup Exec install / support engineer, getting my hands dirty on the hardware side again building racks and configuring blades instead. Only time I touch a tape library now is to bolt it in, wire it up and upgrade the firmware. I love it, don't have to drive to customer's site any more.
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by:andyalder
ID: 35210724
as a matter of interest, how long do you leave your weeks worth of tapes offsite in the secure facility?
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by:atigris
ID: 35210893
I don't like such discussions,  I don't really see any point of going on with this. We have over 3.8 TB of data needs to be backed up daily and you are suggesting to replace the tapes daily! .

"I set it up the last installation I did to instruct the user to remove used tapes every day"

in your last comment you have clearly shown how unprofessional you are.

Do you think I'm writing this to my self? This is for client who dose not have any idea how to use backup exec!  Since I'm not familiar with Backup exec my self either I decided to post a question to get help with this since I could not find any docs online.

and see what I gained so far ... 6 comments and they are useless as the person who wrote it. I was going to delete this question but I will cancel it and leave it open for good so other people can see how expert you are.

Thanks for nothing
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by:atigris
ID: 35210929
Please accept my comment on 03/24/11 11:51 AM, ID: 35209709 as solution for this issue
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by:andyalder
ID: 35211046
I don't think you should close until we've dealt with your comments in ID:35210893
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by:andyalder
ID: 35211084
And on a technical basis, and to save your customers not having their data retained for the required period please answer "as a matter of interest, how long do you leave your weeks worth of tapes offsite in the secure facility?"

It's not about points, it's about your customers data.
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by:andyalder
ID: 35217803
It really is unacceptable mis-configuring it the way you have; setting infinite overwrite protection on your media and then circumventing that policy by formatting them or dragging into scratch is horrible - if they keep 3 weeks worth of tapes offsite and someone accidentally returns the wrong ones you'll overwrite them too early. Leaving the written-to tapes in the library for a week (unless it is reasonably remote) is horribly unsafe, could lose them a weeks worth of data instead of one day's worth.

If it was just your own data I wouldn't be so upset but it looks like you intend to sell it to one of your customers as a [mis]configured solution, that's disgraceful practice.

Cough up the dosh and pay to go on the course, they'll tell you how to set it up properly although I suppose you'd throw your toys out of the pram and storm out half way through because you don't want to do it properly. If I can't persuade you how important it is to configure it properly I doubt Symantec's trainers can either.
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by:atigris
ID: 35252808
andyadler left valuable comments about overwrite protection settings.
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by:Neil Russell
ID: 35346083
@atigris

I have not partaken in this thread but having just read it I am suprised that you have any customers!!

You ask for help and advise, you are given good, correct information. You are advised where you are going wrong.

And for this you do what?  You insult the people trying to advise you!

I have never seen such a rude, arrogant and ignorant response from a questioner when offered good, sound advise.

Yours....
etc...
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