I had a user bring this issue to me and I have no clue how to correct it. The user has Windows 7 Pro with the defaul Windows Media Player 12.
When listening to an audio file, if you go to Skin Mode (Cntrl+2) or simply use the Menu Bar, the "Save As" option is greyed out. I have verified that this is the same on 4 different machines.
The user manages one of our calling centers products and needs to be abel to save certain calls for quality issues.
Any help in this would be great.