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Need help please, I cannot "send as" a new domain I added

Posted on 2011-03-08
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Last Modified: 2013-12-18
I purchased another domain last week and had the ISP change records so the new domain pointed to my email servers outside IP.  I can send email as username@original.org to username@newdomain.com and have that message delivered to the proper email addresses company wide.

The one thing that I cannot do is "send as" username@newdomain.com to any outside email address.

The undeliverable message I receive is:
You do not have permission to send to this recipient.  For assistance, contact your system administrator.
            MSEXCH:MSExchangeIS:/DC=ORG/DC=DOMAIN::EMAILSERVER
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Question by:BriHal7499
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LVL 9

Expert Comment

by:dexIT
ID: 35072109
You need to add this domain to the accepted domains list. What version of Exchange are you using?
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LVL 9

Expert Comment

by:dexIT
ID: 35072120
Nevermind, didn't read the tags. the following article will help you accomplish this, step by step:
http://www.intelliadmin.com/index.php/2007/08/add-a-new-email-domain-to-exchange-2003/
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Author Comment

by:BriHal7499
ID: 35072729
@DexIT,

Thank you for your response.  I think that article is pretty helpful but I am past that.  From what I see, one can only send from the default SMTP connector, which is my abc.org address, while all of my NEW domain is abc.com.

I can get mail from the outside to my new address routed to the correct recipients but I cannot send from the .com.  Until we put the abc.com as the primary, that is how it is going to work.

FYI...I am using Exchange version  6.5.7638.1

Does the above make sense to you?
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Accepted Solution

by:
BriHal7499 earned 0 total points
ID: 35201881
The issue was a misconfig by the ISP.....damn the ISP!!!  I asked them twice about the config and the third time I actually spoke to a different person who was able to identify the misconfig.....thank you everyone!!
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Author Closing Comment

by:BriHal7499
ID: 35230116
The ISP had a misconfig in their records.  They made the change after I pointed it out using free online tools.  All is finally well and has been for about 2 weeks..
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