Link to home
Start Free TrialLog in
Avatar of Silas2
Silas2

asked on

FTP: Netout: Connection reset by peer

Does anyone know which end this is? I'm running a ftp batch command, and this error has started coming up, would that be my ISP or local?
Avatar of giltjr
giltjr
Flag of United States of America image

Well, I doubt it would be your ISP.  However it could be the remote side.

I would assume you may see this message if there is a IDS/IPS that is configured to reject FTP requests.  In some instances it could be a firewall configured to reject FTP requests.
Avatar of Silas2
Silas2

ASKER

Sorry, excuse my ignorance (I'm dev not connectivity), what do you mean:
'Well, I doubt it would be your ISP.  However it could be the remote side'
the remote side is my ISP...isn't it?
No, the remote side should be the FTP server.

Think of the Internet the same way you think of the telephone system.

You (your FTP client) is making a call to me (the FTP server), during the converstion I hang (Connection reset by peer ) up and you hear dial tone.  Although it is possible for the telephone company to cause the same situation, it is unlikely that they would and even more unlikley they would do it constantly.  It is more likely that I don't like something you are saying so I just hang up.

The same is true for the FTP process.  Although it is likely the your ISP could be doing something, it is more likely that something else is causing the problem.
Avatar of Silas2

ASKER

But the isn't the ISP hosting the FTP server?
I don't know.  Are they?

That I can't answer.  It is possible.  Some FTP server are run by ISP's, but not all.

Just like in my phone system example, the telephone company does have phones, so if you were calling the telephone company and they were hanging up it would be the telephone company's issue.  However the telephone company does not have all the phones in the world.

I know the ISP my company uses does not host our FTP servers, we do.  I know the ISP I use for my home does not host my FTP server, I do.

Even if they are hosting it, it is possible that you have a firewall/router/ids/ips that is doing the reset.
Avatar of Silas2

ASKER

Sorry, I thought it was a given that web hosting and ftp hosting came as a package.
But the nub of the question, with the error 'Netout: Connection reset by peer', could that be either end?
ASKER CERTIFIED SOLUTION
Avatar of giltjr
giltjr
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Silas2

ASKER

Thanks, its a client of mine,I just set up a batch to ftp some PDFs up to their remote ISP, which has been working for 1year+ , but it suddenly started throwing this error up, but they've gone quiet on the problem and sent me a cheque...so I'll just give it a few days...after what you said I told them to contact the ISP so maybe it was that end.
The command is a 'put'.
Thanks for the points.

If it is failing on the put, it is possible that you are using a client that uses active FTP data transfers and somebody has made a change to dis-allow that type of data transfers.

You may want to test using a client that does passive data transfers.  If that works, then see if your ftp client supports passive data transfers.