?
Solved

Toshiba hard drive has securityfreeze locked

Posted on 2011-03-08
3
Medium Priority
?
733 Views
Last Modified: 2012-05-11
I have an HP laptop with a Toshiba hard drive.   When booting up the laptop keeps blue screening.   I have run multiple hard drive tests from UBCD and the laptop and the hard drive passes.  I put the drive in an external case and after a slow process I can see the folders ion the drive but cannot access them.   On the hard drive test, it says the "Security Freeze Locked".   Whjat can I do to be able to get necessary documents off this drive?  THe laptop is running Windows XP
0
Comment
Question by:syssolut
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 49

Accepted Solution

by:
dbrunton earned 2000 total points
ID: 35072302
Suggestions only.  

I don't know how relevant these solutions would be to your problem.

http://www.techsupportforum.com/forums/f15/solved-secure-erase-freeze-lock-392787.html
0
 

Author Comment

by:syssolut
ID: 35074257
I was able to get to the files after I put in a different external case.   I will now try to format drive to reinstall.
0
 

Author Closing Comment

by:syssolut
ID: 35074268
Thanks for suggestion anyway
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A look at what happened in the Verizon cloud breach.
Check out the latest tech news, community articles, and expert highlights in August's newsletter.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
Suggested Courses
Course of the Month13 days, 17 hours left to enroll

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question