troubleshooting Question

Toshiba hard drive has securityfreeze locked

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syssolutFlag for United States of America asked on
SecurityWindows XPOS Security
3 Comments1 Solution767 ViewsLast Modified:
I have an HP laptop with a Toshiba hard drive.   When booting up the laptop keeps blue screening.   I have run multiple hard drive tests from UBCD and the laptop and the hard drive passes.  I put the drive in an external case and after a slow process I can see the folders ion the drive but cannot access them.   On the hard drive test, it says the "Security Freeze Locked".   Whjat can I do to be able to get necessary documents off this drive?  THe laptop is running Windows XP
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dbrunton
Quid, Me Anxius Sum? Illegitimi non carborundum.

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