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Toshiba hard drive has securityfreeze locked

Posted on 2011-03-08
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Last Modified: 2012-05-11
I have an HP laptop with a Toshiba hard drive.   When booting up the laptop keeps blue screening.   I have run multiple hard drive tests from UBCD and the laptop and the hard drive passes.  I put the drive in an external case and after a slow process I can see the folders ion the drive but cannot access them.   On the hard drive test, it says the "Security Freeze Locked".   Whjat can I do to be able to get necessary documents off this drive?  THe laptop is running Windows XP
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Question by:syssolut
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dbrunton earned 500 total points
ID: 35072302
Suggestions only.  

I don't know how relevant these solutions would be to your problem.

http://www.techsupportforum.com/forums/f15/solved-secure-erase-freeze-lock-392787.html
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by:syssolut
ID: 35074257
I was able to get to the files after I put in a different external case.   I will now try to format drive to reinstall.
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Author Closing Comment

by:syssolut
ID: 35074268
Thanks for suggestion anyway
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