Mixed XP/7 SBS2008 environment Folder Redirction issue for Win7 users

Posted on 2011-03-08
Medium Priority
Last Modified: 2012-05-11
We've recently done a migration from SBS2003 to SBS2008 at one of our clients. We have both XP and Windows 7 machines. The default SBS Folder Redirection Policy is enabled for all users, mapping to "\\<server>\users\%username%\My Documents". The XP clients seem to have no problem with it. But the Windows 7 clients are getting the following error in the application log:

Microsoft-Windows-Folder Redirection Event ID 502
Failed to apply policy and redirect folder "Documents" to "\\<server>\redirectedfolders\%username%\My Documents". Redirection option=0x80009231.
The following error occurred: "Failed to build the list of regular subfolders under \\<server>\users\%username%\My Documents". Error details: "The network name cannot be found".

I know Windows 7 uses "Documents" instead of "My Documents". So how do I make it so the folder redirection GPO gets it right for the different OS's? Do I need to make two policies, one for XP clients, one for Windows 7? I don't see any other of our migrated SBS clients that have both XP and Windows 7 needing two policies.
Question by:ITRSupport
  • 2

Expert Comment

by:Jerod Sanderson
ID: 35071898
you can make a group policy for the windows 7 pc's that will redirect the documents folder.

user configuration>>Policys>>windows settings>>Folder redirection.  setting these settings have worked for us on our mixed xp and win 7 network.

Author Comment

ID: 35072403
Did you do it in the Windows SBS Client - Windows Vista Policy? Or in a separate policy?

Accepted Solution

Jerod Sanderson earned 2000 total points
ID: 35077470
The server policy. Your desktops must be members of the domain.

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