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How can I create an exception to Microsoft Intelligent Message Filtering?

Posted on 2011-03-08
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Last Modified: 2012-05-11
Our bank is trying to send us statements and those emails are being deleted by Intelligent Message Filtering.  I don't want to change settings for everyone, I just want to let these emails through.  Is that possible?  Other emails from this sender come through just fine - it is only the one with the statements.  The size does not exceed the limit.
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Question by:mclghln1
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4 Comments
 
LVL 11

Accepted Solution

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TWBit earned 2000 total points
ID: 35071372
You can add the bank's mail server's IP address to the Global Accept list (ESM/Global Settings/Message Delivery/Properties/Connection Filtering/Accept).  But if they have many IPs then it might be tough to record them all.
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by:mclghln1
ID: 35112426
Still trying to get that information so I can enter it!
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LVL 11

Expert Comment

by:TWBit
ID: 35112456
It is in the email's header (View|Options) in Outlook:

Microsoft Mail Internet Headers Version 2.0
X-Ninja-PIM: Scanned by Ninja
X-Ninja-AttachmentFiltering: (no action)
Received: from www1.experts-exchange.com ([64.156.132.141]) by mymail.mydomain.local with Microsoft SMTPSVC(6.0.3790.4675);
       Fri, 11 Mar 2011 15:45:34 -0500
Received: from www1.experts-exchange.com (localhost [127.0.0.1])
      by www1.experts-exchange.com (8.14.4/8.14.4) with ESMTP id p2BKh1pJ086404
      for <user@domain.com>; Fri, 11 Mar 2011 12:43:01 -0800 (PST)
      (envelope-from noreply@experts-exchange.com)
Date: Fri, 11 Mar 2011 12:43:01 -0800 (PST)
From: Experts Exchange <noreply@experts-exchange.com>
To: user@domain.com
Message-ID: <1779107748.3078.1299876181557.JavaMail.ee@www1.experts-exchange.com>
Subject: Author Comment Added: How can I create an exception to Microsoft
 Intelligent Message Filtering?
MIME-Version: 1.0
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: 7bit
X-Mailer: Experts Exchange
Return-Path: noreply@experts-exchange.com
X-OriginalArrivalTime: 11 Mar 2011 20:45:35.0120 (UTC) FILETIME=[454FD100:01CBE02D]

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Author Comment

by:mclghln1
ID: 35112610
I looked at that.  The information there matched nothing in the regular header so I was just trying to verify I was using the right information.  So, since the client hasn't responded, I will just type in what I found and see what happens:)
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