Barracuda Web Filter filtering subdomains

I assume you are at:

Block/Accept->Exceptions?

Have you considered using a regular expression?

I am adding the domain to a category and then creating an exception for the category.  I called support and they said that adding domains in a category only applies to the specific domain and not sub-domains.  If I add it as a regular expression under the exceptions list then it is supposed to apply to sub-domains.  That works, but the list can be long and messy doing it that way vs combining them in a category.  

Have you experienced this behavior?

Getting the Barracuda to do what you want it to is kind of an art....

I have not experienced that exact problem, but I'm not surprised by it.

Yes, setting things up on the web filter is very different from what I'm used to.  I get how they do it now, but it was not very intuitive and the documentation wasn't very helpful.  It does seem to work well once you get it configured.

I just checked our config, and in our custom category we have multiple hosts listed for the same domain, so it appears we have the same issue.

"Domains" is misleading... they're not doing domain exceptions, they're doing hostname exceptions.

Yes, that's how I understand it to be too.  Thanks for you help!