Outlook 2010 Cannot Display Certain Emails That OWA Can
Posted on 2011-03-08
We have a user on Exchange 2010. We moved his mailbox a few days ago. During the move one of our CAS servers was experiencing a lot of errors. We believe Exchange used this server to move the user. He could not see any of his emails in Outlook from the point the move started. We rebooted the affected CAS server and now every email AFTER the reboot is displayed. The weird thing is that if you go into OWA, ALL of the emails are visible so we know the mailbox is not corrupted. When he clicks on one of the affected emails, he sees, "This item cannot be displayed in the reading pane. Open the item to read its contents." However, when he tries to open the item, it says it cannot open it. We deleted his Outlook Profile and recreated it but it's still the same. Does anyone know how to fix this? Thanks.