Solved

Unable to Access HP 9050 via Internet Explorer after IP address change

Posted on 2011-03-08
8
787 Views
Last Modified: 2012-06-27
We went through an IP transisition and in doing so had to update the printer IP address.  So to change the IP address I opened IE typed in the printer IP address and changed it via the network tab.  Once changed I could not connect back to it via IE.  I went the the printer and check to make sure I was using the correct IP address and sure enough I was.  Is there a possible setting that has changed that would prevent access through internet explorer?

Thanks, James
0
Comment
Question by:JAMES125
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 19

Expert Comment

by:Rob Hutchinson
ID: 35072346
You should be able to check the IP settings from the small LCD console:

You can choose to print out a menu map to see where to make this change.
0
 
LVL 19

Expert Comment

by:Rob Hutchinson
ID: 35072365
reread your question, can you ping the printer IP address?

Maybe there is a proxy setting in IE preventing access. Can you check this under:
Tools > Internet Options > Connections tab > LAN Settings button
0
 
LVL 88

Expert Comment

by:rindi
ID: 35072366
Did you change the IP range to another subnet, or did you just change the IP to another on the same subnet? If the subnet has changed, did you also make sure your PC has changed it's IP to be on the same subnet as the printer?
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 19

Expert Comment

by:Rob Hutchinson
ID: 35072377
remeber also that you might also need to modify the subnet and gateway as well as the IP address depending on the changes made to your network.
0
 
LVL 3

Expert Comment

by:Guillermin-go
ID: 35081511
Hi:

    Maybe DNS issue. After doing a ipconfig /flushdns, can you reach the printer?
0
 

Author Comment

by:JAMES125
ID: 35083057
Sorry for the late response, here are some details.  When I updated the printer I updated the static Ip, Subnetmask, Default Gateway, and DNS server addresses.  The PC I'm using has all the same updates (it uses DHCP tho) as the printer.  I tried an ipconfig/flushdns to no avail.  The proxy setting in the IE have not changed so I don't know why that would be an issue?  In fact there are no proxy settings used i.e. none are checked.  I can reach other model printers i.e. HP 8150s just not HP 9050s.  I'm still a little stumped,  any help is appriciated.
0
 
LVL 88

Accepted Solution

by:
rindi earned 500 total points
ID: 35083345
Have you tried rebooting the printer?
0
 

Author Comment

by:JAMES125
ID: 35084409
Holy sh**, really I cannot believe that worked.  Thanks for the obvious, you are the man.

-James
0

Featured Post

Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If your system is showing symptoms of browser hijacks or 'google search redirects' check out my other article (http://rdsrc.us/u3GP7A) first and run the tool TDSSKiller (http://rdsrc.us/GDBBs4) to get rid of the infection. Once done, and if the …
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

628 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question