Solved

Repair Backup Exec 12 install

Posted on 2011-03-08
6
1,005 Views
Last Modified: 2012-05-11
I am trying to do a repair install of Backup Exec 12. I go to Control Panel->Add/Remove Programs amd select Symantec Backup Exec 12 for Windows Servers. There is no 'change' button beside it. Also, if I uncheck 'Show Updates' in Add/Remove Programs, Symantec Backup Exec doesn't even show up in the list. Is there another way to kick off the Backup Exec Repair?
0
Comment
Question by:adam2112
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 6

Accepted Solution

by:
sagiamar earned 500 total points
ID: 35072385
try to run the installation from the backup exec installation cd and choose repair option.
0
 
LVL 35

Expert Comment

by:torimar
ID: 35072396
You do not have to "change" anything, you need to run the installer again:
http://www.symantec.com/business/support/index?page=content&id=TECH23481
0
 

Author Comment

by:adam2112
ID: 35072748
Well, I said 'Change' because it's from the Symantec site. http://www.symantec.com/business/support/index?page=content&id=HOWTO11659

In Add/Remove programs, I can't do anything with it.


I'll see if they can dig up their CD somewhere. Thanks.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 35

Expert Comment

by:torimar
ID: 35072827
adam2112,
did you even follow the link I gave you?

That is from the Symantec site as well, and it clearly describes, even with images, how you start the installation process from the Add/Remove Software pane again without needing the CD.
0
 

Author Comment

by:adam2112
ID: 35073541
Yes, I followed the link. That link still says to go into Add/Remove Programs. Inside of Add/Remove Programs I cannot do anything with Backup Exec - can't uninstall, repair, change, ...anything. Selecting it does not launch the Backup Exec Installation Wizard. There is something wrong with it that is preventing it.  
0
 
LVL 35

Expert Comment

by:torimar
ID: 35073717
I see, thank you.
In that case starting the setup process from CD is indeed the only option.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question