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A Windows 7 laptop has problems staying connected to the Server 2003 VPN. How can I fix this issue?

A Windows 7 laptop has problems staying connected to the Server 2003 VPN. How can I fix this issue?

The user has to connect five or six times until he finally reaches a point where he stays connected.

This is not a problem with the internet service at the user's home, since he is able to download rather large files and play online games for hours without ever being disconnected.

What do I need to do to fix this issue?
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We are using the built in Server 2003 VPN. The server currently has only one network card, which is being used for everything.

Will installing a second network card just for the VPN connections make that much of an improvement?
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