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A Windows 7 laptop has problems staying connected to the Server 2003 VPN. How can I fix this issue?

A Windows 7 laptop has problems staying connected to the Server 2003 VPN. How can I fix this issue?

The user has to connect five or six times until he finally reaches a point where he stays connected.

This is not a problem with the internet service at the user's home, since he is able to download rather large files and play online games for hours without ever being disconnected.

What do I need to do to fix this issue?
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3 Solutions
 
dlan75Commented:
Hi,
Which VPN are you using? if using the built in win2003 I would suggest to get a third party VPN. If not possible make sure you have configured 2 network cards on the server (one for the VPN) in order to avoid connection problems.
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KnowledgeableAuthor Commented:
We are using the built in Server 2003 VPN. The server currently has only one network card, which is being used for everything.

Will installing a second network card just for the VPN connections make that much of an improvement?
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dlan75Commented:
Hi,
Well it is recommended by microsoft to use a second network card if you want to use the built in VPN. Now keep in mind the followings :
- built in VPN is not working that good (everyone is using third party VPN, I use Sonicwall products)
- when you connect through VPN, your computer gets a second IP address from the server that handles the connection. If there is only one NIC then you have a problem delivering a second IP and mainly if you wan t to use file and printer sharing. The second NIC is only used for that so there are no conflicts on the same card.
- I used built in MS VPN in the past, I never managed to get it fully stable and secured.
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dlan75Commented:
Oh and you'll have to reconfigure the VPN when you add the second NIC.
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