Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

HP Laser Jet 4345mfp

Posted on 2011-03-08
7
Medium Priority
?
1,110 Views
Last Modified: 2012-05-11
Hey,

    I have an HP LaserJet 4345 MFP and my mapped scan folder is giving me a message :

The Folder Is Currently Not Accessible. Contact your network administrator.

0
Comment
Question by:Computers4me
  • 4
  • 2
7 Comments
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 35073306
How did you map the folder, by name or IP? What permissions are on the folder? The system should have full access rights on the folder.
0
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 35073311
BTW, you should use a service account with a password that doesn't expire to set up the folder access.
0
 

Author Comment

by:Computers4me
ID: 35073346
The folder is on a server running windows 2003 standard server
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 35073566
I mean, on the printer, you have to enter the path to the folder and add permissions. Did you do this by name "\\server name\folder name" or by "\\192.168.1.1\folder name". The preferred method is by IP. Also, how are the security settings set up on the folder? There are both shared permissions and security permission. The share permission should be Everyone - Full Control and the security permission should be a special security account with a password that does not expire that the printer uses to access the folder. All of this information must be entered on the printer.
0
 

Author Comment

by:Computers4me
ID: 35073840
This was done by another independent contracter who is unavailable at the moment. it was setup by name (\\server\folder name) permissions are all setup the right way. I cant find anywhere on the printer or in the console (192.168.1.200) where the folder was created.
0
 
LVL 39

Expert Comment

by:hdhondt
ID: 35081295
Check the permissions on the folder. Everyone must have write access to it.
0
 
LVL 32

Accepted Solution

by:
Rodney Barnhardt earned 2000 total points
ID: 35082273
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question