Solved

HP Laser Jet 4345mfp

Posted on 2011-03-08
7
1,025 Views
Last Modified: 2012-05-11
Hey,

    I have an HP LaserJet 4345 MFP and my mapped scan folder is giving me a message :

The Folder Is Currently Not Accessible. Contact your network administrator.

0
Comment
Question by:Computers4me
  • 4
  • 2
7 Comments
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 35073306
How did you map the folder, by name or IP? What permissions are on the folder? The system should have full access rights on the folder.
0
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 35073311
BTW, you should use a service account with a password that doesn't expire to set up the folder access.
0
 

Author Comment

by:Computers4me
ID: 35073346
The folder is on a server running windows 2003 standard server
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 35073566
I mean, on the printer, you have to enter the path to the folder and add permissions. Did you do this by name "\\server name\folder name" or by "\\192.168.1.1\folder name". The preferred method is by IP. Also, how are the security settings set up on the folder? There are both shared permissions and security permission. The share permission should be Everyone - Full Control and the security permission should be a special security account with a password that does not expire that the printer uses to access the folder. All of this information must be entered on the printer.
0
 

Author Comment

by:Computers4me
ID: 35073840
This was done by another independent contracter who is unavailable at the moment. it was setup by name (\\server\folder name) permissions are all setup the right way. I cant find anywhere on the printer or in the console (192.168.1.200) where the folder was created.
0
 
LVL 38

Expert Comment

by:hdhondt
ID: 35081295
Check the permissions on the folder. Everyone must have write access to it.
0
 
LVL 32

Accepted Solution

by:
Rodney Barnhardt earned 500 total points
ID: 35082273
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now