Issue with RDP

Posted on 2011-03-08
Medium Priority
Last Modified: 2013-11-21
I have 4 file servers and only one of them gives me problems with RDP.  Occasionally you cannot log in at all or your session is booted right after you log in( within 3 seconds).   The most common error message is "Because of a protocol error, this session will be disconnected.  Please try connecting to the remote computer again." Sometimes there isn't evena an error message but the session abruptly ends.  The server is running Server 2003 SP2 with the latest updates.  When I check the event logs there are certificate errors with RDP.  However, the server is configured to not use certificates for RDP.  
Question by:nsx106052

Accepted Solution

dkumar82 earned 1000 total points
ID: 35073236

Expert Comment

ID: 35078237
Did you update the video driver?  if so try to roll back to the older version, sometime the video driver caused such issue.  Same as the NIC driver, sometime the driver update from windows update is not for the model which also caused the problem as well, try to roll back both driver to the older version and see if it helps.


Assisted Solution

SonnyHood earned 1000 total points
ID: 35090707
Under terminal services configuration, i think it is security from memory.
And theres a drop down with 3 options, HIgh, Low, Disabled.
This is the security level in the actual RDP session.
I had a similar issue and changed to disabled/off resolved it.
Also check the clients are using latest RDP client

Expert Comment

ID: 35127177
Use video at optimum resolution

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