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Users share from one computer access denied sbs 2003

Posted on 2011-03-08
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Last Modified: 2012-05-11
One users share \\server\users\username is not accessable from one laptop within a sbs 2003 domain, user is getting access denied, when trying to map or connect to his drive. all security permissions are the same as the other users.
He cannnot even browse to say: \\server\users folder before getting access denied.
His computer is windows 7 pro laptop; HP probook 4520s.
If he connects to the terminal server within same domain he can access the same drive ok. which says to me an issue with the windows 7 machine.  but WHAT!?
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Question by:ccns
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17 Comments
 
LVL 12

Expert Comment

by:dlan75
ID: 35073110
Hi,
Have you enabled browsing the network on the computer?
Is there any antivirus/firewall (even windows firewall)? (if yes deactivate them and try again)
finally review your permissions
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Expert Comment

by:Kody-Burg
ID: 35073218
Have you turned on Network Discovery on the Windows 7 machine?

http://windows.microsoft.com/en-US/windows7/What-is-network-discovery

Regards,

Kody
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Author Comment

by:ccns
ID: 35073250
yes network discovery is turned on.
firewall on or off, same thing, as the user can access other drives from the server just not his own.
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LVL 5

Author Comment

by:ccns
ID: 35073254
and have checked permissions as he can access it from the terminal server fine.
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Expert Comment

by:dlan75
ID: 35073268
Have you tryed to remove premissions from its folder and recreate them?
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Author Comment

by:ccns
ID: 35073299
I dont think that would help as he can access it from a different computer.
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LVL 12

Expert Comment

by:dlan75
ID: 35073392
well the message is clear enough here are the possible problems :
- firwall or antivirus blocking
- rights problem
- network discovry
- user problem on the computer
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Author Comment

by:ccns
ID: 35073647
disabled firewall - no go.
rights all ok, domain users added to users folder, user has member of domain users.
netowrk discovery turned on.
user problem??? what sort of user problem? he is local admin on laptop as well.
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Author Comment

by:ccns
ID: 35073723
on the share i have left domain users and also added users security group.
dont know why im trying this but ill let you know if it works.
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Author Comment

by:ccns
ID: 35073757
no go... im at a loss. anyone else have suggestions.
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LVL 12

Expert Comment

by:dlan75
ID: 35073965
No I was thinking of an SID problem on that user on the computer. which firewall are you using?
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Author Comment

by:ccns
ID: 35074065
symantec endpoint protection.
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LVL 12

Expert Comment

by:dlan75
ID: 35080304
Have you tryed to uninstall it from the coputer and see if it works?
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LVL 1

Expert Comment

by:santoshgb24
ID: 35081638
just try to remove windows 7 machine from windows domain and reconenct it again .
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Accepted Solution

by:
ccns earned 0 total points
ID: 35153017
fixed. i reinstalled windows 7 and then i was able to join domain. not sure why I had to goto this extreme.
also what helped was adding the dns of the server directly into the dns for this computer when adding to domain then removing that entry after the computer was joined.
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Author Comment

by:ccns
ID: 35172774
Also found this link if it helps anyone after i reinstalled windows 7 that looks like it may have helped.
http://support.microsoft.com/kb/969121
sbs 2008 rollup 3 says that it fixes exactly what was happening here.
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Author Closing Comment

by:ccns
ID: 35178864
as it says in the answer.
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