Citrix Server Pool

Posted on 2011-03-08
Medium Priority
Last Modified: 2012-05-11
I have Citrix Server pool of 4 Citrix Servers.  I hid the primary server from the pool so it doesn't show up.

However the Citrix Clients are still trying to connect to the primary server.  Is there a way of removing this server from the client list of available servers so that they will no longer try to connect to it?
Question by:pinkypuppy
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
LVL 37

Expert Comment

by:Carl Webster
ID: 35074622
Depends on how they are accessing the server(s).  If you are using Web Interface and published apps and publiched desktop, simply remove the server from the server list for each app & desktop.

If you are using the Program Neighborhood Client, then you have a lot of work on your hands (which is why Citrix never recommended for anything but admins to use).

Author Comment

ID: 35077854
Thru VPN....The servers are set for round robin.  If 1 isn't available then it should go 2, 3 and t4.

This is not happening.  Even withserver 1 removed from the pool.  It is connecting to  server 1 by default.

How can I change this?
LVL 37

Expert Comment

by:Carl Webster
ID: 35079769
I don't understand what you are doing.  I have never heard of anyone setting up XenApp servers in a round-robin fashion.  Usually users hit the server the ZOne Data Collector says is the least busy.  Just because you power off or remove a server some way, unless you remove it from the farm, doesn't remove it from the pool of available servers.  You can either Disbale Logins or, better, remove it from the app.
NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.


Author Comment

ID: 35085140
It only happens when users connect thru Blackberry Tethering. Do you think it is related to their profile that is storing the last Citrix Server in their cache?

In other connection types users can select whatever server they want in Round RObin fashion.

THanks for explaining how Citrix decides to connect to the least busy server.

Author Comment

ID: 35085170
Correction the users connect to the server that is the least busy in the pool.
LVL 37

Accepted Solution

Carl Webster earned 2000 total points
ID: 35085434
I have never setup a Blackberry Receiver, but doesn't the receiver ask for a xenapp services site?

Yep, just checked the edocs and it requires a xenapp services site in Web Interface.  The services site points to the zone data collector which in turn sends the user to the proper server.  Your BBs should be configured to go to the services site and not any specific server.

Author Closing Comment

ID: 35087791
I haven't been able to test it yet but I think this is the resoluton for the problem

Featured Post


Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After several days of searching and hunting for limited documentation, I wanted to share this guide to hopefully save someone the hassle of trying to figure this out on their own. I have tested this on Xendesktop 7.1 and PS 4.5 running simultaneous…
Citrix XenDesktop, gold image, VMware, vSphere.
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

718 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question