Citrix Server Pool

I have Citrix Server pool of 4 Citrix Servers.  I hid the primary server from the pool so it doesn't show up.

However the Citrix Clients are still trying to connect to the primary server.  Is there a way of removing this server from the client list of available servers so that they will no longer try to connect to it?
pinkypuppyAsked:
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Carl WebsterConnect With a Mentor Commented:
I have never setup a Blackberry Receiver, but doesn't the receiver ask for a xenapp services site?

Yep, just checked the edocs and it requires a xenapp services site in Web Interface.  The services site points to the zone data collector which in turn sends the user to the proper server.  Your BBs should be configured to go to the services site and not any specific server.
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Carl WebsterCommented:
Depends on how they are accessing the server(s).  If you are using Web Interface and published apps and publiched desktop, simply remove the server from the server list for each app & desktop.

If you are using the Program Neighborhood Client, then you have a lot of work on your hands (which is why Citrix never recommended for anything but admins to use).
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pinkypuppyAuthor Commented:
Thru VPN....The servers are set for round robin.  If 1 isn't available then it should go 2, 3 and t4.

This is not happening.  Even withserver 1 removed from the pool.  It is connecting to  server 1 by default.

How can I change this?
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Carl WebsterCommented:
I don't understand what you are doing.  I have never heard of anyone setting up XenApp servers in a round-robin fashion.  Usually users hit the server the ZOne Data Collector says is the least busy.  Just because you power off or remove a server some way, unless you remove it from the farm, doesn't remove it from the pool of available servers.  You can either Disbale Logins or, better, remove it from the app.
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pinkypuppyAuthor Commented:
It only happens when users connect thru Blackberry Tethering. Do you think it is related to their profile that is storing the last Citrix Server in their cache?

In other connection types users can select whatever server they want in Round RObin fashion.

THanks for explaining how Citrix decides to connect to the least busy server.
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pinkypuppyAuthor Commented:
Correction the users connect to the server that is the least busy in the pool.
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pinkypuppyAuthor Commented:
I haven't been able to test it yet but I think this is the resoluton for the problem
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