I have a user who has run into this issue a couple of times. He is composing a long e-mail, and all of a sudden he can't move the cursor by clicking somewhere else in the message body. Also can't highlight any part of the body for a cut/paste or other operation.
He can click on the to, cc or other fields, and can access the various options on the ribbon bar.
I had him e-mail the message to me, I had the same problem. Poked around for a while and somehow got it working (but not sure what I did). Since this has happened to this user more than once, has anyone else experienced this, and if so, what did you do to fix?
Thanks in advance,