Solved

Exchange 2007 Sync (via OWA) with Third Party Software

Posted on 2011-03-08
5
1,128 Views
Last Modified: 2013-11-15
I have a software program called Time Matters.  It's made by Lexis Nexis.  It has a feature that does Exchange Synchronization. It matches a user in Time Matters to the Exchange Mailbox.  The info it wants from Exchange is the User Name, Password, Domain, Http url, and email address.  I put all the info in and it gives me the error: (503), Server Unavailable.

But the thing is, when I do it with the admin account it says it was successful.  This led me to a permissions problem....but nope. All permissions are good.  

And yes, I can go to the browser and type in my OWA url and get the login screen and login with the user that says the server is unavailable.

I've called Lexis Nexis and they said its an Exchange problem due to the 503 error but I can't just find where that error is coming from.

Anyone have any suggestions on why this would be happening?
0
Comment
Question by:ryan_johnston
  • 2
  • 2
5 Comments
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 35082019
Not sure if this would be related, but please have a read of my article regarding Activesync permissions and see if it helps.  Beyond that - I think a three-way chat with Lexis Nexis, you and an Exchange Expert to understand what is required would be your next step!

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2861-Activesync-Working-But-Only-For-Some-Users-On-Exchange-2007-2010.html
0
 
LVL 8

Author Comment

by:ryan_johnston
ID: 35169203
Still haven't gotten it working but I'm sure its a permissions issue of some kind.  They aren't using exchange for email just yet, only calendar, contacts, and tasks.  We're migrating their current email to their exchange next week.  After we get that working 100% I'll try it again.  If it still doesn't work then I'll call MIcrosoft.

Thanks for the help though.
0
 

Expert Comment

by:call_me_rick
ID: 35186127
I am having the EXACT same issue... Same software (Time Matters) and Exchange 2007. Did you ever find an exact solution?
0
 

Expert Comment

by:call_me_rick
ID: 35186171
0
 
LVL 8

Author Comment

by:ryan_johnston
ID: 35186203
Awesome. Thanks for the help.  I'll be at that clients site tomorrow and will test it.
0

Featured Post

Want to promote your upcoming event?

Attending an event? Speaking at a conference? Or exhibiting at a trade show? Easily inform your contacts by using a promotional banner in your email signature. This will ensure your organization’s most important contacts are in the know.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, you will read about the trends across the human resources departments for the upcoming year. Some of them include improving employee experience, adopting new technologies, using HR software to its full extent, and integrating artifi…
Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now