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rhaveyFlag for United States of America

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Unable to install updates in Vista

I hav one computer that is running Vista SP2.  Windows Update will not install the updates.  It appears that the download never completes.

The error code is 80070003.  Microsoft's KB article and "FixIt" did not correct the problem.

On my most recent attempt I aso got error code 80073712.

What do I have to do to get Vista to start updating again?
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John
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When you say you tried Microsoft's KB Article, did you try:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&displaylang=en

This may restore the ability for Vista to start updating again.  You should read the article, but there is a program there to download. ... Thinkpads_User
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Did you try the "Aggressive" mode of the fix it?


http://support.microsoft.com/?kbid=910336
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ASKER

I do appreciate your efforts.

Yes, I tried the Agressive mode.

I also found the Feruary 2011 version of the System Update Readiness Tool (the link provided by Thinkpads_user is to an August 2008 version).  The tool reports that it does not apply to my Version of Windows.  I have Vista SP2 on that machine.
If you still have error 80073712

does this help ?


http://www.winvistaclub.com/t216.html
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ASKER

pending.xml does not exist.
Please post your latest windowsupdate.log
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rhavey
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I made guess that an old method would work.