Solved

Unable to install updates in Vista

Posted on 2011-03-08
8
405 Views
Last Modified: 2012-05-11
I hav one computer that is running Vista SP2.  Windows Update will not install the updates.  It appears that the download never completes.

The error code is 80070003.  Microsoft's KB article and "FixIt" did not correct the problem.

On my most recent attempt I aso got error code 80073712.

What do I have to do to get Vista to start updating again?
0
Comment
Question by:rhavey
  • 4
  • 3
8 Comments
 
LVL 92

Expert Comment

by:John Hurst
ID: 35075798
When you say you tried Microsoft's KB Article, did you try:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&displaylang=en

This may restore the ability for Vista to start updating again.  You should read the article, but there is a program there to download. ... Thinkpads_User
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 35077127
Did you try the "Aggressive" mode of the fix it?


http://support.microsoft.com/?kbid=910336
0
 
LVL 1

Author Comment

by:rhavey
ID: 35088165
I do appreciate your efforts.

Yes, I tried the Agressive mode.

I also found the Feruary 2011 version of the System Update Readiness Tool (the link provided by Thinkpads_user is to an August 2008 version).  The tool reports that it does not apply to my Version of Windows.  I have Vista SP2 on that machine.
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 
LVL 47

Expert Comment

by:Donald Stewart
ID: 35088241
If you still have error 80073712

does this help ?


http://www.winvistaclub.com/t216.html
0
 
LVL 1

Author Comment

by:rhavey
ID: 35089823
pending.xml does not exist.
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 35095580
Please post your latest windowsupdate.log
0
 
LVL 1

Accepted Solution

by:
rhavey earned 0 total points
ID: 35113894
I did what Microsoft calls an "in place upgrade" - a repair installation of Vista.  It worked.

I was a llittle surprised because the System File Checker found nothing wrong and this kind of problem is usually connected to the registry, which isn't affected by this kind of repair.
0
 
LVL 1

Author Closing Comment

by:rhavey
ID: 35145598
I made guess that an old method would work.
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now