Link to home
Start Free TrialLog in
Avatar of huntersp3
huntersp3Flag for Afghanistan

asked on

"Cannot display the folder. There is not enough free memory to run this programe. Quit one or more programs, and then try again."

Hello experts:

At my company, we are trying use outlook 2007 with BCM 2007. On two of the computers I am receiving the message "There is not enough free memory to run this programs. Quit one or more programs, and then try again." after BCM 2007 is installed.  Does any one have any ideas how to fix this issue?

Thanks
Avatar of wantabe2
wantabe2
Flag of United States of America image

Disable the Business Contact Manager addon in Outlook then reboot. That should fix it.
Avatar of huntersp3

ASKER

But we need to use the BCM.  Won't that disable it from working?
Avatar of Jonvee
Jonvee

On the two computers in question you may have a shortage of RAM, or some other memory problem.
Conceivably the error could also be caused by a corrupt profile.

See if the suggestions in this article help>
"How to solve Outlook Memory Leak Issues":
http://www.theemailadmin.com/2010/03/how-to-solve-outlook-memory-leak-issues/
They both have 4 gigs of ram.  The two things these users have in common is that they are nesting folders in their Outlook.  Could it be that BCM doesn't like nesting of folders?  BCM installed on the other users machines with no issues.  Any thoughts?
ASKER CERTIFIED SOLUTION
Avatar of Jonvee
Jonvee

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Actually "no apparant resolution" is not strictly correct, you may be able to use the idea of 'reconstructing' your mail folders.
Well, that is a good idea!  But, I will need to see if the users will be willing to do that--more than likely not.
What happens if you create a new Outlook profile? That would tell you if the problem is definitely user-specific. Have you checked the Outlook .PST file for errors (scanPST)?
No, I haven't tried that yet searingk.  It is worth a try.  I will try that today and see if it makes any difference.
Agreed, creating a new profile (in Outlook) is what i inferred earlier, with the comment....
 
>>Conceivably the error could also be caused by a corrupt profile<<

sorry i didn't make it clearer ...but it could work.
I will need to try this tonight after the user goes home.  I will let you know how it turns out.
This is a known bug in Outlook 2007 and 2010.  It occurs when you have too many contacts.  Microsoft knows about the issue, but as most people do not use many contacts, this is not a high priority for Microsoft.  http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/8824e170-c833-4722-91ac-00e2c107a826/
An update, I created a new profile one user and now BCM works.  I will try the other one tonight.
Hello All:

The new profile on the second user didn't work.  I decided not to use the BCM.
Okay, thanks for the report.  Though its a pity a new profile didn't resolve the second user's problem as well.