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Excel 2007 error opening file, unreadable content

Posted on 2011-03-08
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I have 50 people all on the same laptop build.  Win7, Office2007.  They export a spreadsheet from a website and one user cannot open it.  The error is Excel found unreadable content and asks to restore, but this will not work because itn't a spreadsheet generated from the local machine.

Other users can open the file fine.  In fact, you can send the file from the machine that cannot open it to another machine and it works fine.  You cannot open the file in Excel 2010 either.  Instead, you have to change some of the rows to be formatted differently.  

My question is what setting in excel do you think is making this 2007 version behave like the 2010 because I need to remove it.

I've uninstalled and reinstalled Office.
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Question by:LrdKanien
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7 Comments
 
LVL 24

Expert Comment

by:jimyX
ID: 35078209
You can go through this article:
http://support.microsoft.com/kb/929766

Also make sure you do not have unsupported language in that file (Regional Settings).
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LVL 30

Expert Comment

by:SiddharthRout
ID: 35078232
I have seen others in the past with the same issue, but see no solution. Does the file have any VBA content?

Sid
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LVL 30

Expert Comment

by:SiddharthRout
ID: 35078235
jimyX: Sorry, didn't see your post when I refreshed.

Sid
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Author Comment

by:LrdKanien
ID: 35078261
I'm seeing this all over the web and no answers.

http://www.sevenforums.com/microsoft-office/97132-excel-2010-unreadable-content.html

I can't open the file in Excel 2010, but others can open in Excel 2007 and one user can't open it in Excel 2007.
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LVL 30

Expert Comment

by:SiddharthRout
ID: 35078288
LrdKanien: Does the file have any VBA?

Sid
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Accepted Solution

by:
LrdKanien earned 0 total points
ID: 35092147
updating excel fully fixed the issue in 2007.  The files cannot be opened in 2010 still.


Consider this resolved, unless there is a 2010 solution.
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Author Closing Comment

by:LrdKanien
ID: 35126478
Updated office and it works.
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