troubleshooting Question

unable to use Repair from Vista bootable installation DVD because of version of Windows incompatiability message

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GMartinFlag for United States of America asked on
Windows Vista
8 Comments4 Solutions575 ViewsLast Modified:
Hi Everyone,

           For troubleshooting purposes, I am needing to access the Repair feature of my Windows Vista bootable/installation DVD.  When I boot to the VIsta DVD, select Repair, then, select the operating system to repair (e.g. only one appears which is Windows Vista of course), I get the following error message:  This version of System Recovery Options is not compatiable with the version of Windows you are trying to repair.  Try using a recovery disc that is compatiable with  this version of Windows.  

            To help isolate the possible cause of this problem, I do need to mention a few things.  First, the original OS on this HP Pavillion dv6000 was Windows 7 Ultimate which was on the c drive.  Realizing we were unhappy with it, we formated the partition occupied by Windows 7 using the Windows Vista DVD and installed Vista on that partition of C;  Now, this left two other partitions which were not tampered with in any way, namely, Driver D (System Reserved) at 99.9 MB of space and Drive E (HP_Recovery) at 8.42GB.  The OS itself occupies Drive C which is 140GB in space size.   One thing I did notice odd when I attempted to use the Repair feature was that the operating system, Windows Vista, was identified as being on Drive D which does not make sense.  

             Since this was a fresh install, if I need to redo the entire HDD, that will be fine because there is not anything yet on it with respect to programs or end user files.  Any help resolving this matter so we can access and use the Repair console of the Windows Vista DVD will be greatly appreciated.

              Thank you.

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