asked on
Hi,
We have a VMware virtual machine running Windows 2003 Terminal Server. Users connect to this and run apps like Office 2007, finance software, HR software, and then some - has a variety of software on it.
The problem we are having is that the server is crashing pretty much daily, but there is nothing in the event logs to help pinpoint the application that's causing the issue. The first we see is the good old "The last shutdown at ..... was unexpected" and the dump isn't much good either.
performance monitoring in vSphere shows a spike in CPU and memory as well as disk reads when this happens. Looks like an application is doing something and then looses it before the server decides to restart itself - just a little hard to pinpoint which app.
I think that there is about 30 seconds where the server is still functioning before it restarts and I was hoping there maybe some sort of Perfmon counter that I can add to monitor resource utilisation of running processes. With so much different software running on this server it would be great if I could identify which bit of software is having the problem.
Hoping someone might be able to advise on what I can monitor to better help narrow down which app needs attention.
Thanks,
We have a VMware virtual machine running Windows 2003 Terminal Server. Users connect to this and run apps like Office 2007, finance software, HR software, and then some - has a variety of software on it.
The problem we are having is that the server is crashing pretty much daily, but there is nothing in the event logs to help pinpoint the application that's causing the issue. The first we see is the good old "The last shutdown at ..... was unexpected" and the dump isn't much good either.
performance monitoring in vSphere shows a spike in CPU and memory as well as disk reads when this happens. Looks like an application is doing something and then looses it before the server decides to restart itself - just a little hard to pinpoint which app.
I think that there is about 30 seconds where the server is still functioning before it restarts and I was hoping there maybe some sort of Perfmon counter that I can add to monitor resource utilisation of running processes. With so much different software running on this server it would be great if I could identify which bit of software is having the problem.
Hoping someone might be able to advise on what I can monitor to better help narrow down which app needs attention.
Thanks,
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 5 Comments.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.
Our community of experts have been thoroughly vetted for their expertise and industry experience.
The Distinguished Expert awards are presented to the top veteran and rookie experts to earn the most points in the top 50 topics.