Solved

outlook reply status "Not read" after move e-mail to personal folder

Posted on 2011-03-08
6
501 Views
Last Modified: 2012-05-11
dear all
could you please help me to investigate is problem?
The problem is when some user move unread e-mail to personl folder then it replay "Not read" status to sender.

ps.this problem concern with sender missunderstand. Why reciver not read e-mail?

thank you very much.
joe
notread.JPG
0
Comment
Question by:Joe_komkrib
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 

Author Comment

by:Joe_komkrib
ID: 35081768
Please help me for this issue.
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 35084270
This is because they have been removed from the Exchange mailbox prior to them being read.  Once you move it out of the mailbox exchange loses the ability to track it.
0
 

Author Comment

by:Joe_komkrib
ID: 35089820
How can l sove this problem ?

please .

regards,
Joe
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 

Author Comment

by:Joe_komkrib
ID: 35095082
?
0
 
LVL 74

Accepted Solution

by:
Glen Knight earned 500 total points
ID: 35095511
You cannot, there is no way around this, you need to leave it in the exchange mailbox,
0
 

Author Closing Comment

by:Joe_komkrib
ID: 35311790
This solution can be resolve
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question