outlook reply status "Not read" after move e-mail to personal folder

dear all
could you please help me to investigate is problem?
The problem is when some user move unread e-mail to personl folder then it replay "Not read" status to sender.

ps.this problem concern with sender missunderstand. Why reciver not read e-mail?

thank you very much.
joe
notread.JPG
Joe_komkribAsked:
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Glen KnightConnect With a Mentor Commented:
You cannot, there is no way around this, you need to leave it in the exchange mailbox,
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Joe_komkribAuthor Commented:
Please help me for this issue.
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Glen KnightCommented:
This is because they have been removed from the Exchange mailbox prior to them being read.  Once you move it out of the mailbox exchange loses the ability to track it.
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Joe_komkribAuthor Commented:
How can l sove this problem ?

please .

regards,
Joe
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Joe_komkribAuthor Commented:
?
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Joe_komkribAuthor Commented:
This solution can be resolve
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