Solved

Outlook 2007 fails to download messages when connected to the office network

Posted on 2011-03-08
5
214 Views
Last Modified: 2012-05-11
This makes no sense. If I connect to the internet using my own celluar "Verizon connect" usb dongle, then I can download my rackspace email just fine. But if I connect to the internet using the office network (wired or wireless - it doesn't matter), which uses Comcast, I can't download that same email.
Why would the isp make any difference as long as Outlook is configured correctly?
Plus, other users in the office are able to get their email just fine, same source, same network, same hardware and software setups.
Windows 7 (but the same was true when I tried to connect with my old XP laptop)
Outlook 2007
Email hosted by rackspace.
0
Comment
Question by:MSUSAGeek
  • 2
5 Comments
 
LVL 3

Expert Comment

by:supermandaddy
ID: 35083072
What kind of errors are you getting when trying to login while on the work network.

Authentication errors, 0x errorrs?
0
 

Author Comment

by:MSUSAGeek
ID: 35085375
@supermandaddy:

No errors are being generated. It just times out when trying to connect to the email server over the office network.
0
 

Accepted Solution

by:
MSUSAGeek earned 0 total points
ID: 35087316
When I change the settings to non-ssl, the problem goes away. Strange.
0
 
LVL 15

Expert Comment

by:riteheer
ID: 37693352
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

Resolve DNS query failed errors for Exchange
It’s a strangely common occurrence that when you send someone their login details for a system, they can’t get in. This article will help you understand why it happens, and what you can do about it.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now