Outlook 2007 fails to download messages when connected to the office network

Posted on 2011-03-08
Medium Priority
Last Modified: 2012-05-11
This makes no sense. If I connect to the internet using my own celluar "Verizon connect" usb dongle, then I can download my rackspace email just fine. But if I connect to the internet using the office network (wired or wireless - it doesn't matter), which uses Comcast, I can't download that same email.
Why would the isp make any difference as long as Outlook is configured correctly?
Plus, other users in the office are able to get their email just fine, same source, same network, same hardware and software setups.
Windows 7 (but the same was true when I tried to connect with my old XP laptop)
Outlook 2007
Email hosted by rackspace.
Question by:MSUSAGeek
  • 2

Expert Comment

ID: 35083072
What kind of errors are you getting when trying to login while on the work network.

Authentication errors, 0x errorrs?

Author Comment

ID: 35085375

No errors are being generated. It just times out when trying to connect to the email server over the office network.

Accepted Solution

MSUSAGeek earned 0 total points
ID: 35087316
When I change the settings to non-ssl, the problem goes away. Strange.
LVL 15

Expert Comment

by:Jeff Perkins
ID: 37693352
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Check out the easy way to Export Thunderbird to MS Outlook. It can be done effectively by using manual method and if you are not much into coding then you can definitely try the third party tool for the conversion.
With the emergence of Office 365 as a superior email communication platform, many organizations have started switching over to it.  After migrating to Office 365, sometimes users, as well as organizations, will have to import PST files to Office 36…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Watch the video to know how one can repair corrupt Exchange OST file effortlessly and convert OST emails to MS Outlook PST file format by using Kernel for OST to PST converter tool. It can convert OST to MSG, MBOX, EML to access them. It can migrate…

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question