What is Etherflex?
Posted on 2011-03-08
One of my clients needs to upgrade their voice/data bandwidth. They currently have two T1s, giving them a max of 3Mbs of voice/data for aprox. 20 users. Sometimes I see around 500Kbs of data via speedtest.
Their current provider - a regional company, is offering an upgrade to 10Mbs with Etherflex:
"The service is called Etherflex and is delivered using multiple circuits which is a huge benefit – If one of the circuits should go down the others would take over and your actual bandwidth wouldn’t be affected. FIOS, on the other hand, is a single circuit service so if that circuit should go down for any reason your internet and phones would stop working altogether. "
"I realize that this is probably higher [cost] than the FIOS offering and there is a reason – It’s a more redundant connection giving you more stability."
I need to figure out if this guy is just blowing smoke to compete with the FiOS offering. The client really likes dealing with the local provider:
"On top of that, as you know, our customer service is very responsive to your needs. With Verizon you’d unfortunately just be a number to them."
I don't see much on the 'net re: Etherflex, other than it's basically bundled copper.
Any thoughts or experience?