Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

HP Universal Print Driver - Factory Default Setting

Posted on 2011-03-08
5
Medium Priority
?
1,269 Views
Last Modified: 2012-08-13
Hello Experts,

I am hoping a HP UPD guru will answer this one. I am writing a document that describes how Printing Shortcuts work using a Universal Print Driver. The problem is that I tested this shortcut and don't know what the expected outcome would be.

See on my Windows 2003 Print Server, I configured (or it is defaulted) to print single-sided prints. This works for a printer that does not have duplex capabilities. But on our Laserjet 5200, which has duplex capabilities, it mostly defaults to two-sided prints when printing Excel or PDF documents and more so single-sided prints when printing Word documents but not always.

I've tested this with many different documents including fabricating single PDF documents and combining them together. In this case it still defaulted to two-sided prints. When I created a multi-page Word document, it defaulted to single-sided prints. Excel spreadsheets would sometimes print single and other time print two-sided.

Does anyone know why the "Factory Default" setting does not stay static?

Any help would be greatly appreciated. I'm really stuck on this one.
0
Comment
Question by:katredrum
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 84

Expert Comment

by:Dave Baldwin
ID: 35080175
The Laserjet 5200dtn has Automatic duplex printing and it's an option on the Laserjet 5200tn.  This page http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=1137934&prodTypeId=18972&objectID=c00658763  lists the options on the control panel and 'Duplex on/off' is one of them.  Printer Driver settings override the control panel settings.
0
 
LVL 1

Author Comment

by:katredrum
ID: 35086579
I checked the manual and did not see a Automatic Duplex printing option. The only option I see that is relevant is under the:

Printing Submenu
Duplex

OFF
ON

OFF  to print on one side (simplex) of a sheet of paper.
ON  to print on both sides (duplex)

So since when the Laserjet 5200dtn is set to OFF, and I configure the "Factory Default" shortcut to single-sided prints and it still wants to print two-sided, what setting should I configure because it seems something is overriding the printer and default shortcut specified settings?
0
 
LVL 84

Accepted Solution

by:
Dave Baldwin earned 2000 total points
ID: 35086669
It says on that page that printer driver settings can override the control panel settings on the printer.  See if there are 'Advanced' settings in the printer driver setup.  Also possibly in the settings in the documents.
0
 
LVL 1

Author Closing Comment

by:katredrum
ID: 35089783
Thanks for the advice. My print server had a corrupt Printing Shortcut! Deleted all and retried and was able to change this behavior.

Thanks again!!!
0
 
LVL 84

Expert Comment

by:Dave Baldwin
ID: 35090367
Thanks for the points.  And one more note for your "Printing Shortcuts" document.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

My attempt to use PowerShell and other great resources found online to simplify the deployment of Office 365 ProPlus client components to any workstation that needs it, regardless of existing Office components that may be needing attention.
After seeing numerous questions for Dynamic Data Validation I notice that most have used Visual Basic to solve the problem. This suggestion is purely formula based and can be used in multiple rows.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question