I am hoping a HP UPD guru will answer this one. I am writing a document that describes how Printing Shortcuts work using a Universal Print Driver. The problem is that I tested this shortcut and don't know what the expected outcome would be.
See on my Windows 2003 Print Server, I configured (or it is defaulted) to print single-sided prints. This works for a printer that does not have duplex capabilities. But on our Laserjet 5200, which has duplex capabilities, it mostly defaults to two-sided prints when printing Excel or PDF documents and more so single-sided prints when printing Word documents but not always.
I've tested this with many different documents including fabricating single PDF documents and combining them together. In this case it still defaulted to two-sided prints. When I created a multi-page Word document, it defaulted to single-sided prints. Excel spreadsheets would sometimes print single and other time print two-sided.
Does anyone know why the "Factory Default" setting does not stay static?
Any help would be greatly appreciated. I'm really stuck on this one.