Solved

Adobe Live Cycle wont load

Posted on 2011-03-08
4
447 Views
Last Modified: 2012-05-11
Hi,

Ive got a user who has an installation of Adobe Professional 8 on his machine which has been working without a hitch. Has of yesterday, when he laods up Live Cycle Designer, the product starts to load and then just has its about to display the app, the program flicks to Adobe Professional?

Is there a toggle I can switch or something to get the app just to open LiveCycle and not Adobe Professional#?

Thanks
0
Comment
Question by:daiwhyte
  • 2
  • 2
4 Comments
 
LVL 1

Expert Comment

by:DColclazier
ID: 35080377
The EXE file is located with the Acrobat install.   On my Win 7 its located in C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe - see if you can run it manually from there!

If not, perform a reinstall / repair on the installation and test - let me know if you need the steps!

http://www.jdcnetworksolutions.com
0
 

Author Comment

by:daiwhyte
ID: 35080390
I have reinstalled prior to posting up on EE. When I launch the app, the splash screen for Adobe LiveCycle is displayed but just as its about to complete its load, it flips over to Adobe Professional.
0
 
LVL 1

Accepted Solution

by:
DColclazier earned 500 total points
ID: 35084546
  1. Open RegEdit.
          * On Windows XP, go to Start > Run, type in regedit and click OK.
          * On Windows Vista, go to the Start menu, type in regedit in the Search field and double-click on regedit.exe
   2. Choose File > Export.
   3. Select Local Disk C for the Save in: location.
   4. Type backup for File Name.
   5. Choose All for the Export Range.
   6. Click Save.
   7. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Designer\8.0.
   8. Right-click on the MasterApp value and choose Delete.
   9. Right-click on the MasterKey value and choose Delete.
  10. Exit regedit.

This should solve your problem! More info here:

http://kb2.adobe.com/cps/402/kb402060.html

http://www.jdcnetworksolutions.com


0
 

Author Closing Comment

by:daiwhyte
ID: 35115990
Spot on, worked a charm.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Update 21-May-2015: I temporarily removed the source code and the code snippets to make major changes to the program. Regards, Joe A recent question here at Experts Exchange piqued my interest, so I decided to provide a thorough solution and publ…
PaperPort is a popular document imaging/management product from Nuance Communications (http://www.nuance.com/). It is in widespread use by both individuals (http://www.nuance.com/for-individuals/by-product/paperport/index.htm) and businesses (http:/…
In this video, we show how to perform Bates Numbering/Stamping of PDF documents using Power PDF Advanced, the newest product from the Document Imaging division of Nuance Communications. There are two editions of Power PDF — Standard and Advanced. Th…
In this fifth video of the Xpdf series, we discuss and demonstrate the PDFdetach utility, which is able to list and, more importantly, extract attachments that are embedded in PDF files. It does this via a command line interface, making it suitable …

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now