Solved

Adobe Live Cycle wont load

Posted on 2011-03-08
4
449 Views
Last Modified: 2012-05-11
Hi,

Ive got a user who has an installation of Adobe Professional 8 on his machine which has been working without a hitch. Has of yesterday, when he laods up Live Cycle Designer, the product starts to load and then just has its about to display the app, the program flicks to Adobe Professional?

Is there a toggle I can switch or something to get the app just to open LiveCycle and not Adobe Professional#?

Thanks
0
Comment
Question by:daiwhyte
  • 2
  • 2
4 Comments
 
LVL 1

Expert Comment

by:DColclazier
ID: 35080377
The EXE file is located with the Acrobat install.   On my Win 7 its located in C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe - see if you can run it manually from there!

If not, perform a reinstall / repair on the installation and test - let me know if you need the steps!

http://www.jdcnetworksolutions.com
0
 

Author Comment

by:daiwhyte
ID: 35080390
I have reinstalled prior to posting up on EE. When I launch the app, the splash screen for Adobe LiveCycle is displayed but just as its about to complete its load, it flips over to Adobe Professional.
0
 
LVL 1

Accepted Solution

by:
DColclazier earned 500 total points
ID: 35084546
  1. Open RegEdit.
          * On Windows XP, go to Start > Run, type in regedit and click OK.
          * On Windows Vista, go to the Start menu, type in regedit in the Search field and double-click on regedit.exe
   2. Choose File > Export.
   3. Select Local Disk C for the Save in: location.
   4. Type backup for File Name.
   5. Choose All for the Export Range.
   6. Click Save.
   7. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Designer\8.0.
   8. Right-click on the MasterApp value and choose Delete.
   9. Right-click on the MasterKey value and choose Delete.
  10. Exit regedit.

This should solve your problem! More info here:

http://kb2.adobe.com/cps/402/kb402060.html

http://www.jdcnetworksolutions.com


0
 

Author Closing Comment

by:daiwhyte
ID: 35115990
Spot on, worked a charm.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
PDF Digital Signatures 3 104
File names with & character 6 82
Need to Edit a PDF 9 177
How to make best use the security options in Adobe Acrobat XI Pro 11.0.18? 7 77
PaperPort is a popular document imaging/management product from Nuance Communications (http://www.nuance.com/). It is in widespread use by both individuals (http://www.nuance.com/for-individuals/by-product/paperport/index.htm) and businesses (http:/…
This article focuses on how to remove password security from multiple PDF files by Adobe Acrobat program. Sometimes it is essential to access the stored data items and to print, edit as well as copy content from Portable Document Format files in abs…
Sometimes we receive PDF files that are in the wrong orientation. They may be sideways or even upside down. This most commonly happens with scanned or faxed documents. It is possible to rotate the view of these PDFs with the free Adobe Reader produc…
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question