asked on

Can boot SBS 2003 only if Exchange Information Store is disabled

Hi

Perhaps due to forced shutdowns the server is in bad shape. I can only boot it if all exchange services are disabled and then carefully starting those services manually (after changing startup type back to automatic). The last service I start manually is Exchange Information Store. In that way I can have the server working. If I restart the server normally it will freeze to "Applying computer settings" stage.

I have once fixed the Exchange DB (offline Defrag (eseutil \d). It were this EE case:
https://www.experts-exchange.com/questions/25783350/Starting-information-store-freezes-server.html

The server is not fully WinUpdatet. It may lack last 8 months updates.

There is a Journal Wrap error after rebooting to safe mode:

************************************************************************************************
Event Type:      Error
Event Source:      NtFrs
Event Category:      None
Event ID:      13568
Date:            9.3.2011
Time:            8:49:10
User:            N/A
Computer:      MPKYHP
Description:
The File Replication Service has detected that the replica set "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)" is in JRNL_WRAP_ERROR.

Replica set name is : "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)"
Replica root path is : "c:\windows\sysvol\domain"
Replica root volume is : "\\.\C:"
A Replica set hits JRNL_WRAP_ERROR when the record that it is trying to read from the NTFS USN journal is not found. This can occur because of one of the following reasons.

[1] Volume "\\.\C:" has been formatted.
[2] The NTFS USN journal on volume "\\.\C:" has been deleted.
[3] The NTFS USN journal on volume "\\.\C:" has been truncated. Chkdsk can truncate the journal if it finds corrupt entries at the end of the journal.
[4] File Replication Service was not running on this computer for a long time.
[5] File Replication Service could not keep up with the rate of Disk IO activity on "\\.\C:".
Setting the "Enable Journal Wrap Automatic Restore" registry parameter to 1 will cause the following recovery steps to be taken to automatically recover from this error state.
[1] At the first poll, which will occur in 5 minutes, this computer will be deleted from the replica set. If you do not want to wait 5 minutes, then run "net stop ntfrs" followed by "net start ntfrs" to restart the File Replication Service.
[2] At the poll following the deletion this computer will be re-added to the replica set. The re-addition will trigger a full tree sync for the replica set.

WARNING: During the recovery process data in the replica tree may be unavailable. You should reset the registry parameter described above to 0 to prevent automatic recovery from making the data unexpectedly unavailable if this error condition occurs again.

To change this registry parameter, run regedit.

Click on Start, Run and type regedit.

Expand HKEY_LOCAL_MACHINE.
Click down the key path:
"System\CurrentControlSet\Services\NtFrs\Parameters"
Double click on the value name
"Enable Journal Wrap Automatic Restore"
and update the value.

If the value name is not present you may add it with the New->DWORD Value function under the Edit Menu item. Type the value name exactly as shown above.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
************************************************************************************************

I'm planning to try to fix the server today after working hours starting at 16.00 GMT +2. Will be at Site then. Any ideas how to carry on? How should I check if there are any problems with disks? Suppose I can't run chkdsk while the server is running and providing services to end users. I’m capable to run pretests if you have any suggestions. Will come back to this forum after 2 hours.

Rgs,

Juha

ASKER CERTIFIED SOLUTION

Glen Knight

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perfectpc

If you have done a forced shutdown, exchange will usually stick at that point whilst it check the databases are not corrupt. I have had these on sites many times and it can take 45 minutes to an hour to complete before it gives you a login.

Glenn

RimFire007

ASKER

FYI

The max Exchange db size is 75 GB. The Exchange file sizes are now:

priv1.edb 15,5 GB
pub1.edb. 92 MB
priv1.stm 14,4 GB
pub1.stm 210 MB

RimFire007

ASKER

perfectpc:

Aha, if I remember correctly I have waited 1-2 hours to see Ctrl-Alt-Del but because it never came up rebooted the server in the hard way. Any events to monitor to see if it is fixing Exchange DBs?

But in the other hand. This server freezes often (once a week now) propably because Echange. I would love to fix this issue too now. It seems that I lost application logs after freeze last night. The server freeze seems to happen when Exchange tries to maintain the Exchange DB. The server freeze should not be NTbackup related since I NTbackup the server only in the weekends and the total freeze happens between Mon-Fri.

Glen Knight

The Exchange DB will not fix itself and hanging on bootup is not a cause of "database checking"

Can you check the details of my post?

RimFire007

ASKER

Thanks demazter:

I can access the server after 30 mins from here. I were at another site. Still planning to fix this today after office hours which will stary after 1 hour 50 min from now.

Rgs, Juha

R--R

Please check if the database is in dirty shutdown. If yes then that is the reason for the late boot.
Go to the exchange mailbox store database and public store database and select do not mount at startup.
Then boot and check if its boot properly.

If the database is in dirty shutdown then you have to run recovery or repair.

RimFire007

ASKER

HI

I'm at Site now. Hera are the DCDIAG and NETDIAG results:

Domain Controller Diagnosis

Performing initial setup:
Done gathering initial info.

Doing initial required tests

Testing server: Default-First-Site-Name\MYDOMAINHP
Starting test: Connectivity
......................... MYDOMAINHP passed test Connectivity

Doing primary tests

Testing server: Default-First-Site-Name\MYDOMAINHP
Starting test: Replications
......................... MYDOMAINHP passed test Replications
Starting test: NCSecDesc
......................... MYDOMAINHP passed test NCSecDesc
Starting test: NetLogons
......................... MYDOMAINHP passed test NetLogons
Starting test: Advertising
......................... MYDOMAINHP passed test Advertising
Starting test: KnowsOfRoleHolders
......................... MYDOMAINHP passed test KnowsOfRoleHolders
Starting test: RidManager
......................... MYDOMAINHP passed test RidManager
Starting test: MachineAccount
......................... MYDOMAINHP passed test MachineAccount
Starting test: Services
IsmServ Service is stopped on [MYDOMAINHP]
......................... MYDOMAINHP failed test Services
Starting test: ObjectsReplicated
......................... MYDOMAINHP passed test ObjectsReplicated
Starting test: frssysvol
......................... MYDOMAINHP passed test frssysvol
Starting test: frsevent
There are warning or error events within the last 24 hours after the

SYSVOL has been shared. Failing SYSVOL replication problems may cause

Group Policy problems.
......................... MYDOMAINHP failed test frsevent
Starting test: kccevent
......................... MYDOMAINHP passed test kccevent
Starting test: systemlog
......................... MYDOMAINHP passed test systemlog
Starting test: VerifyReferences
......................... MYDOMAINHP passed test VerifyReferences

Running partition tests on : ForestDnsZones
Starting test: CrossRefValidation
......................... ForestDnsZones passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom

Running partition tests on : DomainDnsZones
Starting test: CrossRefValidation
......................... DomainDnsZones passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom

Running partition tests on : Schema
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom

Running partition tests on : Configuration
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom

Running partition tests on : MYDOMAIN
Starting test: CrossRefValidation
......................... MYDOMAIN passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... MYDOMAIN passed test CheckSDRefDom

Running enterprise tests on : MYDOMAIN.local
Starting test: Intersite
......................... MYDOMAIN.local passed test Intersite
Starting test: FsmoCheck
......................... MYDOMAIN.local passed test FsmoCheck

***********************************************

......................................

Computer Name: MYDOMAINHP
DNS Host Name: MYDOMAINhp.MYDOMAIN.local
System info : Microsoft Windows Server 2003 (Build 3790)
Processor : x86 Family 6 Model 15 Stepping 11, GenuineIntel
List of installed hotfixes :
KB2079403
KB2115168
KB2121546
KB2124261
KB2141007
KB2207559
KB2229593
KB2259922
KB2286198
KB2296011
KB2296199
KB2345886
KB2347290
KB2360937
KB2378111
KB2387149
KB2416400-IE8
KB2416451
KB2423089
KB2436673
KB2440591
KB2443105
KB2443685
KB2467659
KB915800-v9
KB921503
KB923561
KB924667-v2
KB925398_WMP64
KB925876
KB925902
KB926122
KB927891
KB929123
KB930178
KB931784
KB932168
KB933714
KB933729
KB933854
KB935839
KB935840
KB936021
KB936357
KB936594
KB936782
KB938127
KB938127-IE7
KB938464
KB941202
KB941568
KB941569
KB941644
KB941672
KB942615
KB942763
KB942830
KB942831
KB942840
KB943055
KB943460
KB943484
KB943485
KB944338-v2
KB944533
KB944653
KB945553
KB946026
KB948496
KB948590
KB948745
KB949014
KB950762
KB950974
KB951066
KB951072-v2
KB951698
KB951746
KB951748
KB952004
KB952069
KB952954
KB953298
KB954155
KB954211
KB954550-v5
KB954600
KB955069
KB955759
KB955839
KB956263
KB956390
KB956391
KB956572
KB956744
KB956802
KB956803
KB956841
KB956844
KB957095
KB957097
KB958215
KB958469
KB958644
KB958687
KB958869
KB959426
KB960225
KB960714
KB960803
KB960859
KB961063
KB961118
KB961371-v2
KB961501
KB967715
KB967723
KB968389
KB968537
KB968816
KB969059
KB969805
KB969883
KB969947
KB970238
KB970430
KB970483
KB970653-v3
KB971032
KB971468
KB971486
KB971513
KB971557
KB971633
KB971657
KB971737
KB971961
KB971961-IE8
KB972270
KB973037
KB973354
KB973507
KB973525
KB973540
KB973687
KB973815
KB973869
KB973904
KB973917-v2
KB974112
KB974318
KB974392
KB974455
KB974571
KB975025
KB975467
KB975558_WM8
KB975560
KB975562
KB975713
KB976323
KB976325-IE7
KB976662-IE8
KB977165-v2
KB977290
KB977816
KB977914
KB978037
KB978207
KB978207-IE7
KB978251
KB978262
KB978338
KB978542
KB978601
KB978695
KB978706
KB979306
KB979309
KB979482
KB979559
KB979683
KB979687
KB979907
KB980182-IE7
KB980195
KB980218
KB980232
KB980436
KB981322
KB981332-IE8
KB981349
KB981550
KB981793
KB982132
KB982214
KB982381-IE7
KB982381-IE8
KB982632-IE8
KB982666
Q147222

Netcard queries test . . . . . . . : Passed

Per interface results:

Adapter : Server Local Area Connection

Netcard queries test . . . : Passed

Host Name. . . . . . . . . : MYDOMAINhp
IP Address . . . . . . . . : 192.168.100.4
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 192.168.1.1
Primary WINS Server. . . . : 192.168.100.4
Dns Servers. . . . . . . . : 192.168.100.4

AutoConfiguration results. . . . . . : Passed

Default gateway test . . . : Passed

NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03> 'Messenger Service', <20> 'WINS' names is missing.

WINS service test. . . . . : Passed

Global results:

Domain membership test . . . . . . : Passed

NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{CF2DA773-80AC-461A-BCA0-2A5B04A8A361}
1 NetBt transport currently configured.

Autonet address test . . . . . . . : Passed

IP loopback ping test. . . . . . . : Passed

Default gateway test . . . . . . . : Passed

NetBT name test. . . . . . . . . . : Passed
[WARNING] You don't have a single interface with the <00> 'WorkStation Service', <03> 'Messenger Service', <20> 'WINS' names defined.

Winsock test . . . . . . . . . . . : Passed

DNS test . . . . . . . . . . . . . : Passed
PASS - All the DNS entries for DC are registered on DNS server '192.168.100.4'.

Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{CF2DA773-80AC-461A-BCA0-2A5B04A8A361}
The redir is bound to 1 NetBt transport.

List of NetBt transports currently bound to the browser
NetBT_Tcpip_{CF2DA773-80AC-461A-BCA0-2A5B04A8A361}
The browser is bound to 1 NetBt transport.

DC discovery test. . . . . . . . . : Passed

DC list test . . . . . . . . . . . : Passed

Trust relationship test. . . . . . : Skipped

Kerberos test. . . . . . . . . . . : Passed

LDAP test. . . . . . . . . . . . . : Passed

Bindings test. . . . . . . . . . . : Passed

WAN configuration test . . . . . . : Skipped
No active remote access connections.

Modem diagnostics test . . . . . . : Passed

IP Security test . . . . . . . . . : Skipped

Note: run "netsh ipsec dynamic show /?" for more detailed information

The command completed successfully

***************************

Rgs, Juha

Glen Knight

That all looks fine, did you check the MS KB article I posted?

RimFire007

ASKER

Hi demazter

KB seems to be related. Which procedure you suggest will suite to me:

Nonauthoritative restore
or
Authoritative FRS restore?

FYI. I have had problems with deletd users which still seem to exist on some distribution groups.

Rgs, Juha

Glen Knight

Go for the Authoritative FRS restore

RimFire007

ASKER

Hi

Just did Nonauthoritative restore and saw eventid 13516 very soon. Nonauthoritative restore shoud went fine. I disabled Exchange InformationStore and rebooted the server and Journal Wrap error is dissappeared now.

What next?

Rgs, Juha

RimFire007

ASKER

Aha

Notised too late your suggestion to do Authoritative FRS restore. Should I do it next?

Rgs, Juha

Glen Knight

Don't worry, if the journal wrap error has gone that should be it.

How is Exchange Stores now? Can you mount them?

RimFire007

ASKER

Ok

I have rebooted the server when Exchange Information Store Service is disabled (and all other Exchange related services set to start automatic). It boots fast. After that I can Start and stop Exchange Information Store service without problems.

I can also mount dismount Mailbox Store and Public Folder Store without problems. I have not tested if I can now just restart the server while Information Exchange Information Store is setup to start automaticly. Should I just test it?

Rgs, Juha

Glen Knight

Sounds like a good idea to me ;)

RimFire007

ASKER

Heh,

Lets see what happens. Restarted the server at 17:47 local time.

Rgs, Juha

RimFire007

ASKER

Great!

The server booted up fine. Any other tests I should do? Will drive now to home and continue via VPN if there is anything else to do.

Rgs, Juha

Glen Knight

Noohing else to do, I would say it's fixed ;)

RimFire007

ASKER

Thanks demazter

The KB290762 suited to this situation. Also great thanks to demazter for guiding me through this case!

Rgs, Juha