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What to do in Symantec Enterprise Vault before and after recreating the Exchange Server mailbox ?

Posted on 2011-03-09
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Last Modified: 2012-05-11
To All Experts,

I'm in the process of deleting my mailbox and then recreating it again due to the some corrupted items detected which caused my transaction log to grow beyond control in this particular mailbox. My mailbox has been around with the exchange server since 2005 therefore there are hundreds thousand of email that is archived in the EV Mailbox.

My current plan is:

1. Export mailbox content into .PST and then Delete the current mailbox
2. Recreate new mailbox and then Restore all of the email items from the exported PST above  
3. ....????.... confused how to begin the archiving from the new mailbox or restore 3 years old email from the Vault ?


My questions are:

1. What to do to before I delete the mailbox
2. what to do after the mailbox restore ?

If anyone can advise what to do in regards to the steps above, I'll be very glad.

Thanks
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Question by:jjoz
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by:jjoz
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FYI, I'm now using Symantec EV 8 SP4 with Exchange Server 2007 SP1 and Outlook 2007 SP2
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paulsolov earned 500 total points
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1.  Disable current mailbox from archiving
2.  Export Archive to PST
3.  Delete mailbox
4.  Create new mailbox
5.  Enable for archiving
6.  Import PST

There may be some issues with archiving the data back in because the modify data will change.  You may need to contact EV Support if there are issues.
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by:jjoz
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oh, so in this case I can do the export of all mailbox content and items from EV server ?
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by:paulsolov
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Go to the archive in EV.  Right click and choose the PST export method.
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by:jjoz
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alright, so what's the difference between the EV export and the Exchange Server 2007SP1 Export-mailbox command ?
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by:paulsolov
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The exchange server will export everything that's in the mailbox (think shortcuts) not the actual data.  When you import the Exchange exported data it will import the shortcuts that will no longer point to the correct archive.
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by:jjoz
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ah.. IC, so in this  case it is better off to perform the export mailbox from the EV server ?

I was just worried if I need to dump the exported data first into the mailbox to get the full content of it

and

if I do the EV export it can only export the archived items only not the actual exchange mailbox. cmiiw
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Assisted Solution

by:paulsolov
paulsolov earned 500 total points
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You'll actually need to do both.  The Archive is just archived data, the mailbox has unarchived data, you'll need to do both and put them in a new mailbox if that is your goal
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Author Closing Comment

by:jjoz
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many thanks Paul !
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