?
Solved

Windiws 2003 server (Std) with Exchange store keeps dismounting

Posted on 2011-03-09
8
Medium Priority
?
298 Views
Last Modified: 2012-05-11
We have a single Windows 2003 (std) and Microsoft Exchange running, which is quite full. Every day or so, when we come in, we find that the Information Store is dismounted. If we mount it manually it starts just fine.

Can anyone advise what steps we shouild take to trap this problem.

Many thanks.
0
Comment
Question by:nigelbeatson
  • 5
  • 3
8 Comments
 
LVL 3

Expert Comment

by:zulumike
ID: 35082257
I had the same problem a few years ago. The reason was databaselimit on exchange 2003.
Read this MS article to see if it can apply to you as well and follow the instructions to fix.

http://support.microsoft.com/kb/912375/en-us
0
 
LVL 3

Expert Comment

by:zulumike
ID: 35082270
It could also be cause by to little free space on disk drive.
0
 

Author Comment

by:nigelbeatson
ID: 35082288
how can we tell where the information store size is at, is it the actual size of the store file, or do we need to check somewehere else?

We have quite a bit of space free on the server drive.

Many thanks.
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
LVL 3

Expert Comment

by:zulumike
ID: 35082334
If you don't have to many mailboxes you can just view all the mailboxes in exchange system admin and add their sizes together.

Or you can find your .edb and .stm files (by default you can find them in c:\Program Files\Exchsrvr\MDBDATA) and add up the size of them.
0
 

Author Comment

by:nigelbeatson
ID: 35146718
Sorry for the slow response.

We checked the files sizes and they totalled more than 75Gb so I suspect your answer is correct.

We have asked the users to archive and delete some of their older stuff, and seem to recall that there is a utility that reads through the data files and creats a new clean copy. Do you think that this would be a good idea, and do you know what the utility is called?

Many thanks
0
 
LVL 3

Accepted Solution

by:
zulumike earned 2000 total points
ID: 35146970
OK.
Then the issue I talked about in my first comment don't apply, because your exchange databaselimit is at max, which is 75GB. NB: the file size doesn't always tell the truth so You should check your application event log for event id: 1221. If this says that the amount of free space is less than 10GB theres not much to do other than deleting/archiving and this amount will rise after ca 14 days.
Archiving and deleting old stuff would in many cases be enough, and is the recommended solution I think.
The alternative is to move the exchange-database to an exchange 2007 or 2010 server.

A utility that reads through data files and creates a new clean copy? Do you mean the Exchange defragment utility? http://support.microsoft.com/kb/328804
0
 

Author Closing Comment

by:nigelbeatson
ID: 35147127
Yes! tahts the ticket! Many thanks.
0
 
LVL 3

Expert Comment

by:zulumike
ID: 35147141
Thanks for the points :-)
0

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Eseutil Hard Recovery is part of exchange tool and ensures Exchange mailbox data recovery when mailbox gets corrupt due to some problem on Exchange server.
If you have come across a situation where you need to find some EDB mailbox recovery techniques, then here you will find the same. In this article, we will take you through three techniques using which you will be able to perform EDB recovery. You …
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question