Solved

Windiws 2003 server (Std) with Exchange store keeps dismounting

Posted on 2011-03-09
8
284 Views
Last Modified: 2012-05-11
We have a single Windows 2003 (std) and Microsoft Exchange running, which is quite full. Every day or so, when we come in, we find that the Information Store is dismounted. If we mount it manually it starts just fine.

Can anyone advise what steps we shouild take to trap this problem.

Many thanks.
0
Comment
Question by:nigelbeatson
  • 5
  • 3
8 Comments
 
LVL 3

Expert Comment

by:zulumike
ID: 35082257
I had the same problem a few years ago. The reason was databaselimit on exchange 2003.
Read this MS article to see if it can apply to you as well and follow the instructions to fix.

http://support.microsoft.com/kb/912375/en-us
0
 
LVL 3

Expert Comment

by:zulumike
ID: 35082270
It could also be cause by to little free space on disk drive.
0
 

Author Comment

by:nigelbeatson
ID: 35082288
how can we tell where the information store size is at, is it the actual size of the store file, or do we need to check somewehere else?

We have quite a bit of space free on the server drive.

Many thanks.
0
Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

 
LVL 3

Expert Comment

by:zulumike
ID: 35082334
If you don't have to many mailboxes you can just view all the mailboxes in exchange system admin and add their sizes together.

Or you can find your .edb and .stm files (by default you can find them in c:\Program Files\Exchsrvr\MDBDATA) and add up the size of them.
0
 

Author Comment

by:nigelbeatson
ID: 35146718
Sorry for the slow response.

We checked the files sizes and they totalled more than 75Gb so I suspect your answer is correct.

We have asked the users to archive and delete some of their older stuff, and seem to recall that there is a utility that reads through the data files and creats a new clean copy. Do you think that this would be a good idea, and do you know what the utility is called?

Many thanks
0
 
LVL 3

Accepted Solution

by:
zulumike earned 500 total points
ID: 35146970
OK.
Then the issue I talked about in my first comment don't apply, because your exchange databaselimit is at max, which is 75GB. NB: the file size doesn't always tell the truth so You should check your application event log for event id: 1221. If this says that the amount of free space is less than 10GB theres not much to do other than deleting/archiving and this amount will rise after ca 14 days.
Archiving and deleting old stuff would in many cases be enough, and is the recommended solution I think.
The alternative is to move the exchange-database to an exchange 2007 or 2010 server.

A utility that reads through data files and creates a new clean copy? Do you mean the Exchange defragment utility? http://support.microsoft.com/kb/328804
0
 

Author Closing Comment

by:nigelbeatson
ID: 35147127
Yes! tahts the ticket! Many thanks.
0
 
LVL 3

Expert Comment

by:zulumike
ID: 35147141
Thanks for the points :-)
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

While rebooting windows server 2003 server , it's showing "active directory rebuilding indices please wait" at startup. It took a little while for this process to complete and once we logged on not all the services were started so another reboot is …
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question