troubleshooting Question

wifi connection on HP dv6 3110se laptop

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candace1x asked on
Wireless NetworkingSystem UtilitiesNetwork Operations
4 Comments1 Solution975 ViewsLast Modified:
Dear Experts,

I recently purchased a HP dv6 3110se laptop with Windows 7 Home Basic Operating system (64-bit).
Wifi Problem:

I can connect to the internet using the LAN without any problem. When ever I try to connect to our wifi it connects for only 3-5minutes and then a yellow mark appears on the wifi icon. I have check all the settings (ssid, security/encription settings) including password. They are all correct. Any suggestions?

Thanking you for the prompt reply.

Thanks,
Candace
 
ASKER CERTIFIED SOLUTION
davy999

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