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candace1x
 asked on

wifi connection on HP dv6 3110se laptop

Dear Experts,

I recently purchased a HP dv6 3110se laptop with Windows 7 Home Basic Operating system (64-bit).
Wifi Problem:

I can connect to the internet using the LAN without any problem. When ever I try to connect to our wifi it connects for only 3-5minutes and then a yellow mark appears on the wifi icon. I have check all the settings (ssid, security/encription settings) including password. They are all correct. Any suggestions?

Thanking you for the prompt reply.

Thanks,
Candace
 
System UtilitiesWireless NetworkingNetwork Operations

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Last Comment
candace1x

8/22/2022 - Mon
JAN PAKULA

can you go to windows updates - and check if you have any updates of drivers for your wifi card - it will be in hardware section (optional)
If not look for new driver for your wifi from wifi card vendor - not Hp one

Jan MA CCNA
Houssam Ballout

Did you update the driver?
Create another user profile & try?
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candace1x

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