Exchange 2010 SP1: Exchanage Management Initialization Failed 'Get-LogonUser'

Hi

I have set up a test environment for Exchange.

1 x DC
1 x Exchange Box (Mail Box, HT, Client Access)
1 x Edge Sub

OS: 2008 R2 SP1 64x
Exchange 2010 SP1

Its a standard install, I have met all the prerequisites as shown here:

http://technet.microsoft.com/en-us/library/bb691354.aspx

I have also prepared my AD.

I can send test email internally from the domain admin account so the exchange box is working.

But when I come to manage the exchange box (using the domain admin) I get the following error.

Initialization failed

The following error occurred when retrieving user information for 'domain\Administrator':

The operation couldnt be performed because object 'S-1-5-21-1171127179-xxxxxxxxx' couldnt be found on 'DC.domain.com'. It was running the command 'Get-LogonUser'.



I have googled it and a few other people have also gotten it, but there are no documented solutions. Does anyone have any suggestions?




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explorersupAsked:
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Andy KeeneyCommented:
from what i have read, it appears it is an issue with SP1 and a virtualised environment.  it has to do with duplicate SIDs.

- Shutdown Exchange-Services
- Copy the entire Database-Folder to a temporary location (or use the virtual data-disk for the new VM)
- Shutdown Exchange-VM
- Install new VM or import a template and change the SID with sysprep (!!)
- Remove old server account from AD
- Rename the new VM with the old name and join the domain
- Add the server account to the AD-group "Microsoft Exchange System Objects/Exchange Install Domain Servers" (to avoid MSEXCHANGEADTOPOLOGY-server startup error)
- Copy the Exchange-database to the same driver/folder
- Run "Setup /m:RecoverServer /InstallWindowsComponents" from Exchange 2010 SP1 Folder
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Andy KeeneyCommented:
is this in a virtual environment?
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explorersupAuthor Commented:
yes VMware ESXi 4.1
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Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 
Andy KeeneyCommented:
The Setup.com /m:RecoverServer mode installs Exchange 2010 and recovers all the original settings from the AD objects. You just need to backup your database
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explorersupAuthor Commented:
Brillant thanks
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banguratCommented:
I was also looking for a solution to the above stated problem, the only difference being that I am using Hyper-V instead of VMware.   Had destroyed and rebuilt my lab twice before coming across the above solution.  On implementing the recommendations, my EMC now works very fine.  

Thanks very much AndK167
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