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Problem With Email Account Setup

Hi,
I'm trying to setup a new user account in AD on my Exchange 2003 server. When I try to create the Exhange mailbox, the mailbox store dropdown box is completely empty. However, the store is online and functioning as we're all sending and receiving emails. This is a new problem; I haven't run any updates since the last time I created a mailbox and now. Not sure what's going on. I've attached a screenshot of the issue. Any assistance would be greatly appreciated as I'm beginning to freak out slightly.

Thanks.
account-problem.bmp

ks_admin

Have you already tried restarting the Information Store service? Is the size of the database over or close to the 2003 size limit?

arwen1201

ASKER

I'm running Enterprise so I shouldn't have an issue with size.

jetpowercom

Can you list your Exchange server's CPU/speed and RAM complement? Also, what is the Exchange store size, and can you share any details about its daily maintenance and/or the last time the store received a manual defragmentation? Lastly, what's the server's current uptime reading?

arwen1201

ASKER

Restarted the server and the stores won't mount. I'm getting an error in the app log "the information store could not be loaded because the distinguished name does not match the DN of directory".

ASKER CERTIFIED SOLUTION

ks_admin

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arwen1201

ASKER

LegacyDN [/DUMPAGS] [/LOGLEVEL <logging level>] [/SERVER <preferred server name>] [/USER <username>] [/PASSWORD <password>]

Should I run with logging set to 0 then and compare? I'm so confused....

SOLUTION

jetpowercom

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