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SCCM with WSUS driver deploy - May request user input

Posted on 2011-03-09
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Last Modified: 2013-11-21
Our workstations use SCCM/WSUS for patch management and they don't therefore use Windows update directly to microsoft.

Where users connect to networked printers, the drivers are delivered through the print server

Where users connect to local printers, the local workstation driver repository is checked. If the driver does not exist locally then it 'should' look at the SCCM/WSUS server for the driver....thats the theory anyway.

We have used SCCM for a few other drivers (not printers yet only graphics cards) but are having issues with Deskjet 920c in particular. I have downloaded the driver to the WSUS server using the Update Catalogue however despite syncing the repositories, it never shows up in SCCM.

I found this article which suggests this is due to 'May request user input' being YES for this driver.
http://blogs.technet.com/b/umeno/archive/2008/01/30/using-the-microsoft-update-catalog-site-with-system-center-configuration-manager.aspx

How can I get round this issue?

Thanks

Aidan
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Question by:aideb
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Expert Comment

by:malkaj01
ID: 35262020
You could try to installing it on a base machine and creating an MSI from a snapshot. Then just deploy the package as a normal package instead of using WSUS.
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Author Comment

by:aideb
ID: 35312416
We really need a solution that wont involve packaging every driver for printers that are in use within our users homes.

The driver has been installed manually in this case but we beed to find a working solution.
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Accepted Solution

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aideb earned 0 total points
ID: 35900143
Created a process for downloading drivers from Windows update catalogue and expanding the driver for a manual installaion
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Author Closing Comment

by:aideb
ID: 35921523
Not ideal but it works!
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