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how do I mount the information store

This is the error I get

Error 0xfffffb40 starting Storage Group /DC=za/DC=co/DC=kareproducts/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=First Organization/CN=Administrative Groups/CN=First Administrative Group/CN=Servers/CN=KAREMAIL/CN=InformationStore/CN=First Storage Group on the Microsoft Exchange Information Store.
Storage Group - Initialization of Jet failed.
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Sini3107
Asked:
Sini3107
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5 Solutions
 
Acosta Technology ServicesCommented:
Possibly an issue with your transaction logs.  How many logs do you have currently, and when was your last full backup?

Check the following reference:
http://support.microsoft.com/kb/830408

Try the Exchange tool listed in that article to check the issue.

What version of Exchange are you running?
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Alan HardistyCo-OwnerCommented:
Exchange 2003 - check the question tags.
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Acosta Technology ServicesCommented:
Sorry, let me be more clear.  Is it SP1, SP2, any roll-ups?  How patched is the environment?
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Sini3107Author Commented:
I ran the MS exchange troubleshooting assistant:

here is the report:

One or more MSExchangeIS 5000 events with error code 0x80004005 have been detected in the Application log. This indicates one or more of the following possible issues: incorrect service account, missing SeSecurityPrivilege permissions, or incorrect group membership.
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Acosta Technology ServicesCommented:
Try the "User Steps" listed in the following Technet article:

http://technet.microsoft.com/en-us/library/bb232060(EXCHG.80).aspx
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Sini3107Author Commented:
where can I download policytest.exe
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AmitIT ArchitectCommented:
Policytest.exe is part of Exchange setup files. If you have Exchange setup. Search Policytest.exe.

Once you find it. Goto CMD and type

policytest.exe > result.txt

now open result.txt in notepad and check if anywhere Right Not Found mentioned. If found, run domainprep from Exchange server.
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Sini3107Author Commented:
To Alan: where do I find Exchange 2003 - check the question tags.
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AmitIT ArchitectCommented:
This is what you need to check
http://support.microsoft.com/kb/281537
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Sini3107Author Commented:
i ran the policytest here is the result:

C:\>policytest

This tool will check every domain controller in the local
domain to see if the "Manage auditing and security logs"
privilege granted to the "Exchange Enterprise Servers"
group by DomainPrep has replicated to that DC.  If the
policy change has not yet replicated to all DCs, then
you should avoid making policy changes on any DC that
has not received those changes yet.

You must have Domain Admin rights to run this tool
successfully.  If you see an error that says:
  !! LsaEnumerateAccountRights returned error 5 !!
then you don't have permission to open the LSA on the
given DC.


===============================================
Local domain is "kareproducts.co.za" (KAREPRODUCTS)
Account is "KAREPRODUCTS\Exchange Enterprise Servers"
========================
  DC      = "KAREMAIL"
  In site = "Default-First-Site-Name"
  Right found:  "SeSecurityPrivilege"
========================
  DC      = "KAREFINANCE"
  In site = "Default-First-Site-Name"
  !! LsaOpenPolicy returned error 5 !!
========================
  DC      = "FINANCESERVER"
  In site = "Default-First-Site-Name"
  Right found:  "SeSecurityPrivilege"

please assist
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AmitIT ArchitectCommented:
This DC is failing
DC      = "KAREFINANCE"
  In site = "Default-First-Site-Name"
  !! LsaOpenPolicy returned error 5 !!

ReRun /Domainprep
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Sini3107Author Commented:
where do i find domainprep
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AmitIT ArchitectCommented:
Goto run>Browse to Exchange setup files.

D:\exchangesetup\setup.exe /domainprep
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