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removing or upgrading BACKUP EXEC remote agent on old backup server that is not used anymore

Posted on 2011-03-09
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I spent the last week building a backup server with WINDOWS 2008 and BACKUP EXEC 2010. With advice from here, I finally got it running the way I want it to. In reviewing all the servers that need to be backed up, i found that another servers previously had BACKUP EXEC 12 installed on it, but we no longer use it as a backup server. When my current FULL backup completes, I get an exception "the target computer is running a previous version of Backup Exec remote agent, you must upgrade the remote agent"
I recall when using BACKUP EXEC 6 or 7 back in the old days there was something called an accelerator that had to be installed on each server. Is this the same thing? What is the best way to handle this, remove the old agent from the old server or try to upgrade it?
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Question by:Thor2923
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ks_admin earned 2000 total points
ID: 35084092
If you go into your 2010 server, and go to Tools > Install Agents and Media Servers on Other Servers, you can see your agents.  This works the same as when you run the Live Update, and install service packs.  Those remote agents can be updated here.


ks_admin
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by:Thor2923
ID: 35086538
OK Got it...looks like it will work
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by:ks_admin
ID: 35086621
I've even had to go to the server(s) with the issue and uninstall the remote agent from add/remove programs.  Then you can go to the Tools > Install Agents and push a newer agent to it.


ks_admin
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by:Thor2923
ID: 35086753
Yea that is what I had to do....I have to wait until after 5pm to reboot, bu looks like it is going to work..thanks
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