Solved

removing or upgrading BACKUP EXEC remote agent on old backup server that is not used anymore

Posted on 2011-03-09
4
1,062 Views
Last Modified: 2012-05-11
I spent the last week building a backup server with WINDOWS 2008 and BACKUP EXEC 2010. With advice from here, I finally got it running the way I want it to. In reviewing all the servers that need to be backed up, i found that another servers previously had BACKUP EXEC 12 installed on it, but we no longer use it as a backup server. When my current FULL backup completes, I get an exception "the target computer is running a previous version of Backup Exec remote agent, you must upgrade the remote agent"
I recall when using BACKUP EXEC 6 or 7 back in the old days there was something called an accelerator that had to be installed on each server. Is this the same thing? What is the best way to handle this, remove the old agent from the old server or try to upgrade it?
0
Comment
Question by:Thor2923
  • 2
  • 2
4 Comments
 
LVL 9

Accepted Solution

by:
ks_admin earned 500 total points
ID: 35084092
If you go into your 2010 server, and go to Tools > Install Agents and Media Servers on Other Servers, you can see your agents.  This works the same as when you run the Live Update, and install service packs.  Those remote agents can be updated here.


ks_admin
0
 
LVL 1

Author Comment

by:Thor2923
ID: 35086538
OK Got it...looks like it will work
0
 
LVL 9

Expert Comment

by:ks_admin
ID: 35086621
I've even had to go to the server(s) with the issue and uninstall the remote agent from add/remove programs.  Then you can go to the Tools > Install Agents and push a newer agent to it.


ks_admin
0
 
LVL 1

Author Comment

by:Thor2923
ID: 35086753
Yea that is what I had to do....I have to wait until after 5pm to reboot, bu looks like it is going to work..thanks
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A Bare Metal Image backup allows for the restore of an entire system to a similar or dissimilar hardware. They are highly useful for migrations and disaster recovery. Bare Metal Image backups support Full and Incremental backups. Differential backup…
Workplace bullying has increased with the use of email and social media. Retain evidence of this with email archiving to protect your employees.
In this Micro Tutorial viewers will learn how to restore single file or folder from Bare Metal backup image of their system. Tutorial shows how to restore files and folders from system backup. Often it is not needed to restore entire system when onl…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

815 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now