Solved

removing or upgrading BACKUP EXEC remote agent on old backup server that is not used anymore

Posted on 2011-03-09
4
1,064 Views
Last Modified: 2012-05-11
I spent the last week building a backup server with WINDOWS 2008 and BACKUP EXEC 2010. With advice from here, I finally got it running the way I want it to. In reviewing all the servers that need to be backed up, i found that another servers previously had BACKUP EXEC 12 installed on it, but we no longer use it as a backup server. When my current FULL backup completes, I get an exception "the target computer is running a previous version of Backup Exec remote agent, you must upgrade the remote agent"
I recall when using BACKUP EXEC 6 or 7 back in the old days there was something called an accelerator that had to be installed on each server. Is this the same thing? What is the best way to handle this, remove the old agent from the old server or try to upgrade it?
0
Comment
Question by:Thor2923
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 9

Accepted Solution

by:
ks_admin earned 500 total points
ID: 35084092
If you go into your 2010 server, and go to Tools > Install Agents and Media Servers on Other Servers, you can see your agents.  This works the same as when you run the Live Update, and install service packs.  Those remote agents can be updated here.


ks_admin
0
 
LVL 1

Author Comment

by:Thor2923
ID: 35086538
OK Got it...looks like it will work
0
 
LVL 9

Expert Comment

by:ks_admin
ID: 35086621
I've even had to go to the server(s) with the issue and uninstall the remote agent from add/remove programs.  Then you can go to the Tools > Install Agents and push a newer agent to it.


ks_admin
0
 
LVL 1

Author Comment

by:Thor2923
ID: 35086753
Yea that is what I had to do....I have to wait until after 5pm to reboot, bu looks like it is going to work..thanks
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

VM backup deduplication is a method of reducing the amount of storage space needed to save VM backups. In most organizations, VMs contain many duplicate copies of data, such as VMs deployed from the same template, VMs with the same OS, or VMs that h…
Are you looking to recover an email message or a contact you just deleted mistakenly? Or you are searching for a contact that you erased from your MS Outlook ‘Contacts’ folder and now realized that it was important.
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question