troubleshooting Question

Outlook won't send emails, stuck in outbox

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Spiderstave asked on
Email SoftwareEmail ClientsOutlook
10 Comments2 Solutions1388 ViewsLast Modified:

I have an install of Outlook 2007 that I've been using for a couple of months with no issues. A couple of days ago, all email i sent began getting stuck in the Outbox, and they never send. I can delete them from the Outbox, but no matter what I try they will not send.

When I click "Send/Receive" it goes through the entire send/receive process, says "Complete", but my email are still in the Outbox. There are no error messages or anything of that sort.

I did not change any settings before this started happening, nor did I install any new software. I use AVG anti-virus, and i disabled the outgoing mail scanner, but it's still not sending.

There were absolutely no changes to my system before this happened, as I've been traveling and only using it to send/receive email.

Does anyone have any ideas? Should I delete this account and create a new one? If so, is it possible to transfer my emails over, or will that transfer the problem over, as well?

Appreciate any ideas.
Aaron Tomosky
Director, SD-WAN Solutions

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