The recipient's e-mail address was not found in the recipient's e-mail system
Posted on 2011-03-09
After a lot of searching for an answer, I'll ask here.
We just went from SBS 2003/exchange 6.5.7638.1 to SBS 2008/exchange 2007 and now when we try to "one-off" an email FAX with our GFI FAXmaker 12 server we get the following response:
Delivery has failed to these recipients or distribution lists:
The recipient's e-mail address was not found in the recipient's e-mail system.
Microsoft Exchange will not try to redeliver this message for you.
Please check the e-mail address and try resending this message, or provide the
following diagnostic text to your system administrator.
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: eserver.snart.local
#550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##
Original message headers:
Received: from eserver.snart.local ([fe80::112d:e043:6bda:xxxx]) by
eserver.snart.local ([fe80::11k1:e042:6bda:xxxxx]) with mapi; Sun, 6 Mar 2011 10:18:21 -0500
Content-Type: application/ms-tnef; name="winmail.dat"
From: user <firstname.lastname@example.org>
To: "email@example.com" <firstname.lastname@example.org>
Date: Sun, 6 Mar 2011 10:06:40 -0500
I believe it has something to do with the anti-spam filtering but I don't exactly know how to restore this lost functionality. For common fax numbers we use with the sender/user having the emaill address as a contact in their address book does not trigger this error.
The one-off addressing is used quite frequently for infrequent contacts and they are numerous. I don't want to tell all the users they need to create a contact for every faxnumber they send to.
I did have to create my own send and receive connectors for Exchange. GFI site (KB & Forums) have no real clues that I can find.
BASICALLY, my need is simply to allow all addresses with "*.faxmaker.com " addresses to forward the mailFAX to an internal IPadd
Hope you can help me!