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iFrog
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Mail to new server

Hello-

I am setting up a new SBS 2008 server.  We have a static ip address I can view the remote site, we can even send e-mail.  My issue is that I can not receive email.  It seems to still be sending mail to the old pop accounts service.  However when I ping everything pings directly to the server.  Any ideas?
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Glen Knight

8/22/2022 - Mon
RickEpnet

You need to change your MX recored in the DNS to point to the new server.
Glen Knight

What happens when you try to send mail from outside to your SBS server?

Have you configured your external DNS properly? See my guide here: https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2370-Exchange-DNS-Configuration.html

Also have you forwarded port 25 to your internal IP address from your router/firewall?

Lastly, have you completed all the wizards in the SBS console?  Check in the Exchange Management Console under Server Configuration > Hub Transport that the Default receive connector has annonymous user checked on the last tab.
iFrog

ASKER
i have done that.  i pointed them to remote.domainname.com .
Your help has saved me hundreds of hours of internet surfing.
fblack61
Glen Knight

have you checked the rest of my suggestions? How long ago did you make the DNS changes? It can take up to 48 hours to propogate.
iFrog

ASKER
DNS was forwarded about an 1 hr ago.  However the remote site is up and all my outside pings go to the correct address.

I did just put on the annonymous tab. the port forward had been set.  I am reading the document now.
RickEpnet

The TTL on the DNS may be a day. An hour maybe too short of time to tell if it will work or not
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Glen Knight

the annonymous tab will do it.  Have you tried since setting that?
RickEpnet

BTW sorry just in case TTL (Time To Live)
RickEpnet

Also other DNS may cache the MX record even longer than the TTL
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Glen Knight

RickEpnet, please try and consolidate your posts rather than posting multiple times.

Also try not to repeat what other experts have already said, if you read my posts, you will see I have already said it can take up to 48 hours to propogate.
iFrog

ASKER
I guess i need to wait then.  I sent an e-mail from another account.  However it just seems to be out in space.  It did not send me a rejection notice this time, however I also have not received the email either.
RickEpnet

DO you just have 1 or 2 MX records in your DNS?
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iFrog

ASKER
i have only set up one
iFrog

ASKER
Ok so none of our mail is coming through now.
Glen Knight

you will need to give it time.
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rwheeler23
iFrog

ASKER
OK, I got a new question and maybe this is a time issue.  The accounts seem to be recieving mail now to some degree.  What I mean is that I see new mail in the e-mail addresses. However if I try to mail from a google, att, or mac email address the emails, never seem to come through.  Is this still a wait thing?  It doesn't seem to be mxtoolbox pulls up the right server.
Glen Knight

Can you post your domain name? I will obscure it once you have posted it.
iFrog

ASKER
sure.  The domain is .  I have also checked the MXtoolbox site.  It has the server right, but it times out on testing.

[EDIT]Domain namre removed to protect author[EDIT]
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RickEpnet

I ran a test on that domain as far as email you seem good. This is the address of your mail server correct?
0 remote.domainname.com. [TTL=172800] IP=x.y.z.50 [TTL=172800] [US]
Glen Knight

I have just sent an email to the administrator mailbox, can you check it? did you receive it OK?
iFrog

ASKER
yea.  thats it.  Its odd.  Some mail seems to flow through.  Other mail that I send from personal accounts say 3 hours ago has yet to arrive, but I have not gotten and messages back saying they were refused either.
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Glen Knight

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Glen Knight

ahh, you have no Administrator@domainname.com account?
iFrog

ASKER
Ok, I just need to be patient.  Sorry.  I know you told me that, just seems odd to me that some mail comes in and some does not.  I will just wait it out.
iFrog

ASKER
i guess not.  Should I?
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Glen Knight

don't forget that google and the likes will have their own name servers, it will update from another server etc etc so this could be just a case of propogation :)
Glen Knight

no, don't worry, the important thing is the telnet test worked.
RickEpnet

Can you check the old POP account services and see if that mail is going there? If some mail servers like gmail etc you are using to send from as a test have that old server cached the mail should end up there.
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iFrog

ASKER
yes I can check the old pop servers.  There is some mail there.  not much, but the emails I was sending from my personal accounts have not ended up there.
iFrog

ASKER
Now my messages are starting to kick back:

Delivery is delayed to these recipients or groups:

email address obscured.

Subject: 19test

This message hasn't been delivered yet. Delivery will continue to be attempted.

The server will keep trying to deliver this message for the next 1 days, 19 hours and 57 minutes. You'll be notified if the message can't be delivered by that time.

Received: from mail.dnpexchange.com ([fe80::dc07:b013:8090:2c3]) by mail.dnpexchange.com ([fe80::dc07:b013:8090:2c3%14]) with mapi; Thu, 10 Mar 2011 05:50:01 -0600 From: Jason To: "info@domainname.com" Subject: 19test Thread-Topic: 19test Thread-Index: AcvfGUmjnSfuKQ1bTDqiZ/cFAdMk/A== Date: Thu, 10 Mar 2011 11:45:34 +0000 Message-ID: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: Content-Type: text/plain; charset="us-ascii" Content-ID: <73a67b5e-1ff1-42fc-8199-1cf45fedc27f> Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0
Glen Knight

that's fine, it will keep retrying, don't worry too much about that.
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