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Sending Mac Office spreadsheet files cause error to MS Office user trying to open them

Posted on 2011-03-09
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Last Modified: 2012-05-11
When a user of MS Office for Mac tries to send a MS Office Excel user a file ending with the .xls extension, the recipient get the following message when they try to open it:

"The file you are trying to open is in a different format than specified by the file extension.  Verify the file is not corrupted and from a trusted source."

I tried having the user email the same file to me and got the error message, but when I chose "Open the file" it opened fine.  Is there some conflict with MS Office for Mac and regular MS Office users?  thanks if you can be of any help.  
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Question by:257Roberts
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Chris Bottomley earned 500 total points
ID: 35093409
For the mac user, check they are saving as 97 ... 2004 xls format when saving.

Default setting in preferences | Compatibility | Save files in this format ... select "97 ... 2004" workbook xls will ensure any subsequent files are in that format when saving.

Chris
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by:257Roberts
ID: 35148546
thank you.
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