257Roberts
asked on
Sending Mac Office spreadsheet files cause error to MS Office user trying to open them
When a user of MS Office for Mac tries to send a MS Office Excel user a file ending with the .xls extension, the recipient get the following message when they try to open it:
"The file you are trying to open is in a different format than specified by the file extension. Verify the file is not corrupted and from a trusted source."
I tried having the user email the same file to me and got the error message, but when I chose "Open the file" it opened fine. Is there some conflict with MS Office for Mac and regular MS Office users? thanks if you can be of any help.
"The file you are trying to open is in a different format than specified by the file extension. Verify the file is not corrupted and from a trusted source."
I tried having the user email the same file to me and got the error message, but when I chose "Open the file" it opened fine. Is there some conflict with MS Office for Mac and regular MS Office users? thanks if you can be of any help.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER