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HP Insight Diagnostic - error code 640005 HP Proliant ML330 G6

Posted on 2011-03-09
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Last Modified: 2012-05-11
Hi guys

I have an ML330 ML6 HP server running SBS 2003 for my network. I ran the HP Insight Diagnostic and got the following error HP -Insight Diagnostic - error code 640005- for my hard drive saying that the drive should be replaced. I havent had any issues with the server in the past except for a small problem i ran into today. I tried login in remotely from my laptop but it wouldnt connect. So i walked over to the server to login and it was hung. Nothing was on the screen. I looked at the hard drive light and it was on and steady which i dont think is  a good sign. I am not sure how long it was hung before i noticed it but i didnt see any hard drive errors in the event log. Couple min later the light started flashing again and i had no problems login back in. Is this something i should worry about?? if so what steps should i take to fix this issue?? any tools i can use to diagnose the hard drive to make sure that its in healthy state? thank you
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Question by:MXU2011
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Netman66 earned 500 total points
ID: 35324434
On the Help tab in Insight, select the link for Error Codes and enter that in the search field.  There should be a detailed explanation there.

You also want to ensure you have the latest Management Software since there are known issues in older releases related to this.

Go here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3948599&prodTypeId=15351&prodSeriesId=3948598&swLang=8&taskId=135&swEnvOID=1005#7832

Download and install your firmware updates (9.20) and Proliant Support Pack (8.70) updates too.

Let us know.
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