ARCH Paper size option mising from HP DesignJet 500

I have an HP DesignJet 500 Printer and recently had to re-install to a new computer. I used to have paper-size options that included Artchitectural (ARCH), however I no longer am offered these choices... I used the disk that came with the printer... any help as to how to get these choices back would be greatly appreciated.

srtechpdccpa

Asked: 2011-03-09

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1 Solution

LVL 8

Sean ScissorsProgram Analyst IICommented: 2011-03-09

First try and get the latest driver from online here..

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?locale=de-DE&taskId=135&prodSeriesId=25301&prodTypeId=18972

Then see if you can create it using a custom paper size option following the instructions here...

http://www.isqft.com/support/howto_print_designjet500_v6x.shtml

LVL 39

hdhondtCommented: 2011-04-22

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ARCH Paper size option mising from HP DesignJet 500

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