• Status: Solved
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Shared calendars crush Outlook

Several of my users are having an issue where they cannot open any shared calendars. Outlook freezes and restarts whenever the calendar is selected. Thus far I've tried the following:

1. http://support.microsoft.com/kb/977032/ hotfix
2. Removing To Do bar
3. Disabling all add-ins
4. cleanviews, resettoolbar, cleandmrecords,cleanprofile, etc
5. safe mode
6. Recreating profile
7. Removed accounts that are no longer in the directory

No results. It only happens on Windows 7 machines. All XP boxes are fine.
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adneprov
Asked:
adneprov
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1 Solution
 
kpltechgroupCommented:
Is the exchange server heavily loaded?
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adneprovAuthor Commented:
No, it's not. I found the solution - download shared folders has to be selected.

On the menu select Tools > Account settings
Click on your account, then on Change More Settings then select the Advanced tab.
Check the "Download shared folders (excludes mail folders)" check box.
Exit and restart Outlook.
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adneprovAuthor Commented:
Found solution w.o. participation for experts exchange
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