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Shared calendars crush Outlook

Posted on 2011-03-09
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Last Modified: 2012-05-11
Several of my users are having an issue where they cannot open any shared calendars. Outlook freezes and restarts whenever the calendar is selected. Thus far I've tried the following:

1. http://support.microsoft.com/kb/977032/ hotfix
2. Removing To Do bar
3. Disabling all add-ins
4. cleanviews, resettoolbar, cleandmrecords,cleanprofile, etc
5. safe mode
6. Recreating profile
7. Removed accounts that are no longer in the directory

No results. It only happens on Windows 7 machines. All XP boxes are fine.
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Question by:adneprov
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Expert Comment

by:kpltechgroup
ID: 35089827
Is the exchange server heavily loaded?
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adneprov earned 0 total points
ID: 35209277
No, it's not. I found the solution - download shared folders has to be selected.

On the menu select Tools > Account settings
Click on your account, then on Change More Settings then select the Advanced tab.
Check the "Download shared folders (excludes mail folders)" check box.
Exit and restart Outlook.
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Author Closing Comment

by:adneprov
ID: 35239110
Found solution w.o. participation for experts exchange
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