PST files dropped after an Outlook 2003 to 2010 upgrade
Posted on 2011-03-09
We've created an Office 2010 upgrade for our users who are currently on Office 2003.
The upgrade includes outlook and seems to upgrade correctly except that any PST files the user had attached and any additional mailboxes are not carried across after the upgrade. The service-desk are then having to attach these back by hand afterwards.
Does anyone know why this would be?
Ive seen one google search come back saying that someone thought this problem only occurs when you package your Office 2010 upgrade with switches and a configuration (which we've done) - and doesnt have the same issue if you just launch the upgrade by hand from the source and answer the questions.
Any help appreciated