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Alternatives to HUD Lite in Trixbox.

Posted on 2011-03-09
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Last Modified: 2012-05-11
We put in Trixbox phone systems and one of the features that we lost when updating to Asterisk 1.6 was HUDLite.  HUDLite was great because it showed who was on the phone with who, a VERY simple to use drag and drop interface and buttons for hold, transfer, forward, etc.  It also integrated with Outlook and showed screen pops based on your Outlook contacts.  You could also right click on a contact in Outlook and dial the contact from your computer through TAPI.  Are there other alternatives to HUDLite that work within Trixbox 2.8 and Asterisk 1.6?

Thank you
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Question by:OAC Technology
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5 Comments
 
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Expert Comment

by:DrDamnit
ID: 35187137
I am not sure why hudlite would break...nit uses AMI, which to my knowledge did not change from 1.4 to 1.6. Can you confirm that you configured ami properly and it still doesn't work?
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Author Comment

by:OAC Technology
ID: 35334613
Yes, there is a thread over at the Trixbox forums which confirms this as well.  Once Asterisk 1.6 is installed, HUDLite functions, but will not show you if anyone is on the phone, or with whom.
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Expert Comment

by:DrDamnit
ID: 35336503
In that case, it is something HUDLite has to fix, and they will need to fix it because I am sure astersik 1.8 uses either the same or a new and improved AMI format as well.

I do not know of any alternatives to HUDLite. It is the best (free) app for what it does.
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Accepted Solution

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OAC Technology earned 0 total points
ID: 35442768
Currently using iSymphony.
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Author Closing Comment

by:OAC Technology
ID: 35465233
No solution found, currently using iSymphony as an alternative
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