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Connect to Asterisk from WAN (Behind Cisco ASA)

Posted on 2011-03-09
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Last Modified: 2012-05-11
Hello all,

I need to allow about a dozen remote employees to access our Asterisk server with their Polycom 450's without the use of VPNs.

I've moved the * server to the DMZ interface on our ASA, and have assigned it a public IP.

In sip.conf I've added externip = xx.xx.xx.xx

On the ASA, I've opened up the following ports to the * server:
5060-5082 UDP
10001-20000 UDP
and
69 UDP (for TFTP access).

I cannot get the phones to connect to the server.  I've also tried/failed connecting X-Lite as well.

Any help is greatly appreciated.
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Question by:jclester
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Author Comment

by:jclester
ID: 35089811
The ASA can most likely be ruled out as an issue, packet tracer confirms that the traffic is being allowed through.

That being said, I'm still unable to connect the phone to the PBX.  The built-in firewall and SELinux are both disabled on my PBX too.
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Expert Comment

by:memo_tnt
ID: 35094889
do you get any logs on your asterisk server ?
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Accepted Solution

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jclester earned 0 total points
ID: 35096404
I just figured out the issue... I have a VPN tunnel between my home and the location where the asterisk server lives.

For my testing I had been disabling the VPN, but my NAT exemption to the DMZ was still in place, and that was the problem.

I removed the exemption, and everything works properly.
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Author Closing Comment

by:jclester
ID: 35154497
Resolved issue.
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