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Need the URL address to download the Citrix client for a Mac OS X v. 10.6.4 laptop

Posted on 2011-03-09
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Last Modified: 2012-05-11
Need the URL address to download the Citrix client for a Mac OS X v. 10.6.4 laptop.

My company uses Citrix v.4.

Whenever I click on one of the application icons within Citrix, I receive an error message that says "The archives required to make an SSL connection are not available. Please contact your MetaFrame administrator."

I did a Google search and downloaded and installed a Citrix client plug-in.

However, even after rebooting the computer, I still receive the same error messages mentioned above whenever I click on one of the Citrix application icons.

Please provide me with the correct URL address of exactly which Citrix plug in I need to download and install for this Mac OS X v. 10.6.4 laptop.
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Question by:Knowledgeable
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Author Comment

by:Knowledgeable
ID: 35089509
The URL address for the Citrix client for Windows systems is

https://remote.sfarchdiocese.org/Citrix/MetaFrame/ICAWEB_common/en/ica32/ica32t.exe

I need the URL address to be able to download & install the same type of Citrix client on a Mac OS X v. 10.6.4 laptop.

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LVL 36

Accepted Solution

by:
Carl Webster earned 400 total points
ID: 35089799
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Author Comment

by:Knowledgeable
ID: 35090711
CarlWebster,

This is actually the same URL of the Citrix plug in that I downloaded and installed.

Do you have any idea why after I have installed this Citrix plug in I still receive the error message "The archives required to make an SSL connection are not available. Please contact your MetaFrame administrator" after this plug in has been installed?

I have also uninstalled and then reinstalled this Citrix plug in but I still continue to receive the same error message.

What do I need to do to fix this issue?

Is there some kind of special configuration change or setting I need to make for this Citrix plug in to work properly?
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Assisted Solution

by:nappy_d
nappy_d earned 100 total points
ID: 35093999
I gave up on the 10.6.x client and use the Java client for OS X 10.6. Since doing this, I,ve had no issues.
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Author Comment

by:Knowledgeable
ID: 35097776
nappy_d:,

Where can I download this Java client for OS X 10.6 from?
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LVL 36

Assisted Solution

by:Carl Webster
Carl Webster earned 400 total points
ID: 35097814
Whoever setup your web interface just has to select Java Client AND select SSL or you will get another error.  Then the Mac just instantly uses its built-in Java client to connect.  Or at least that is what I remember when I tested that at a client site 3 years ago.
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Author Comment

by:Knowledgeable
ID: 35097825
CarlWebster,

How exactly is this done?
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LVL 36

Assisted Solution

by:Carl Webster
Carl Webster earned 400 total points
ID: 35097862
Web Interface site settings
Client Deployment
Client for Java

If you are using SSL, make sure in the settings for the Java client that SSL/TLS is selected.
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Author Comment

by:Knowledgeable
ID: 35097883
CarlWebster,

I currently don't have any Citrix experience.

Would you be able to provide me with more detailed instructions?
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LVL 36

Assisted Solution

by:Carl Webster
Carl Webster earned 400 total points
ID: 35097933
Go into Web Interface mgmt

Click on the site
Click on CLient Deployment
Select Client for Java
click, IIRC, settings
make sure SSL/TLS is select if you are using SSL.

OK out of everything

You should be good to go.
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