This is probably a long shot but here goes. Is there a way for me as a domain administrator to log in as a specified user without knowing or changing their password?
Such as today I had to dig up a document from a users email (She's on vacation and out of contact) and I didn't want to reset her domain, email, dropbox etc etc etc passwords looking for it. I reset her domain password and logged onto her desktop, gaining access to her auto-filled (Yeah I know, bad juju) passes and was able to dig up the file. Is there just a way to log on as her? I also occasionally get called for "visual" type things where there's a shortcut missing, not in the right place etc. So it would help to be able to log on and not have to change the pass every time just because they're at lunch and thats when I could get to it.
Normally I use VNC when they're at their desk and need help but I can't help everyone at once. Any ideas?